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  1. #1
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    Nov 2006
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    340

    Exclamation roundcube error

    Getting this when logging into roundcube


    SERVICE CURRENTLY NOT AVAILABLE!

    Error No. [0x01F4]


    forced cpanel upgrade did not resolve it either

  2. #2
    Member psfrog's Avatar
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    Default

    You can try the following also - that might help:
    Code:
    /usr/local/cpanel/bin/update-roundcube --force
    /Best regards Erik.
    www.manufrog.com

  3. #3
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    Default

    Code:
    root@server [~]# /usr/local/cpanel/bin/update-roundcube --force
    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    Archiving current Roundcube data to /var/cpanel/roundcube/roundcube.backup.sql.1238632810
    mysqldump: Got error: 1033: Incorrect information in file: './roundcube/cache.frm' when using LOCK TABLES
    Failed to backup existing Roundcube DB. DB likely did not exist.Database "roundcube" dropped
    Cleaning old Roundcube data archives
    Creating Roundcube database
    Roundcube updated to 0.2b

  4. #4
    Member Kailash1's Avatar
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    cPanel/Enkompass Access Level

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    Default

    /usr/local/cpanel/bin/update-roundcube --force

    The above command will force upgrade the roundcube on the server. It will drop your existing roundcube database and will create new one.

    Are you still facing the problem after force upgrade?

    Kailash

  5. #5
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    Default

    This worked for me, thanks!

  6. #6
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    Default

    Sir~

    I have the same question.

    But I run " /usr/local/cpanel/bin/update-roundcube --force".
    It's show some information like below...

    ------------------------------------------------
    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    mysqladmin: DROP DATABASE roundcube failed;
    error: 'Can't drop database 'roundcube'; database doesn't exist'
    Cleaning old Roundcube data archives
    Creating Roundcube database
    ERROR 1005 (HY000) at line 11: Can't create table './roundcube/session.frm' (errno: 121)
    Roundcube updated to 0.2b
    -------------------------------------------------

    My RoundCube still not working.
    How can I to do something? Please~

  7. #7
    Technical Product Specialist cPanelDavidG's Avatar
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    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by mycuteoo View Post
    Sir~

    I have the same question.

    But I run " /usr/local/cpanel/bin/update-roundcube --force".
    It's show some information like below...

    ------------------------------------------------
    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    mysqladmin: DROP DATABASE roundcube failed;
    error: 'Can't drop database 'roundcube'; database doesn't exist'
    Cleaning old Roundcube data archives
    Creating Roundcube database
    ERROR 1005 (HY000) at line 11: Can't create table './roundcube/session.frm' (errno: 121)
    Roundcube updated to 0.2b
    -------------------------------------------------

    My RoundCube still not working.
    How can I to do something? Please~
    I recommend letting our technical analysts assist you with diagnosing why that table could not be created.

  8. #8
    Member
    Join Date
    May 2004
    Posts
    14

    Unhappy I'm having the same problem

    Code:
    shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    mysqladmin: DROP DATABASE roundcube failed;
    error: 'Lost connection to MySQL server during query'
    Cleaning old Roundcube data archives
    mysqladmin: connect to server at 'localhost' failed
    error: 'Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)'
    Check that mysqld is running and that the socket: '/var/lib/mysql/mysql.sock' exists!
    ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
    Creating Roundcube database
    shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
    ERROR 1049 (42000): Unknown database 'roundcube'
    Mysql is running, I have run mysqlup force.

    Is this because we are currently running with mysql 4.x?

    Anyone have a solution?

    Thanks.

  9. #9
    Member
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    Jun 2007
    Posts
    138

    Default

    Try,

    mv /etc/my.cnf /etc/my.cnf.BKP

    Then force update MySQL :

    /scripts/mysqlup --force
    LogicSupport.com - Support That Makes Sense!
    Quality Server Management & Web Hosting Support

  10. #10
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Aug 2007
    Posts
    12

    Default Please help

    Hello guys!! i have a problem!
    When i go to roundcube > webmail, appreciate msg take:

    SERVICE CURRENTLY NOT AVAILABLE!

    Error No. [0x01F4]

    After go to shell:
    I run:
    /usr/local/cpanel/bin/update-roundcube --force

    I get:

    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    Archiving current Roundcube data to /var/cpanel/roundcube/roundcube.backup.sql.1251836223
    mysqldump: Got error: 1030: Got error 1 from storage engine when using LOCK TABLES
    Failed to backup existing Roundcube DB. DB likely did not exist.mysqladmin: DROP DATABASE roundcube failed;
    error: 'Unknown table 'contacts,messages,identities,users,cache,session''
    Cleaning old Roundcube data archives
    mysqladmin: CREATE DATABASE failed; error: 'Can't create database 'roundcube'; database exists'
    Creating Roundcube database
    ERROR 1050 (42S01) at line 11: Table 'session' already exists
    Roundcube updated to 0.2b

    Please help!
    thank a lot

  11. #11
    Member
    Join Date
    Jun 2008
    Posts
    28

    Default Use these commands

    For Horde
    /usr/local/cpanel/bin/update-horde --force

    For SquirrelMail
    /usr/local/cpanel/bin/update-squirrelmail --force

    For Roundcube
    /usr/local/cpanel/bin/update-roundcube --force


    Enjoy it


    http://dcuong.wordpress.com/category...%87-thong-tin/

  12. #12
    Registered User
    Join Date
    Apr 2010
    Posts
    2

    Default Re: Use these commands

    [QUOTE=cuongvttt;680314]For Horde
    /usr/local/cpanel/bin/update-horde --force

    For SquirrelMail
    /usr/local/cpanel/bin/update-squirrelmail --force

    For Roundcube
    /usr/local/cpanel/bin/update-roundcube --force


    Enjoy it

    Would love to actually see a solution here. Appearantely forcing an upgrade of roundcube does not solve the issue nor does moving the configuration and upgrading mysql.

  13. #13
    Member
    Join Date
    Dec 2006
    Posts
    22

    Default Re: roundcube error

    Very old thread, but it will help for people using google search

    mysql -e ‘drop database roundcube’;

  14. #14
    Member
    Join Date
    Jul 2007
    Posts
    5

    Red face Re: roundcube error

    Hi Guys,

    Finally I resolved the error by making a small entry in my.cnf

    skip-innodb

    Then I re-installed roundcube via

    /usr/local/cpanel/bin/update-roundcube --force

    & all is working well now.

    P.S - This is the fix for mysql 4.x.

    Thanks,
    Kanwar Ajit

  15. #15
    Registered User
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    Feb 2012
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    1
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: roundcube error

    Sloution of this problem is : ssh root :
    1 - run :
    mysql -e 'drop database roundcube'
    2- then :
    /usr/local/cpanel/bin/update-roundcube --force

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