Roundcube hangs while sending mail

[Tsafarog]

Hello i know i have seen some threads with this issue arround but none seems to solve my problem!

Steps taken already:

I have already checked for the most of the posts in here taking steps ... even deactivating my firewall completly but roundcube still hangs ...any work arround it?

Cpanel version:
cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9

Thank you in advance

[neorder]

i using same version and had same problem.

[cPanelSean]

Hello,

Can you submit a support ticket so that we can examine this issue?

https://tickets.cpanel.net/submit

[chinmay]

Hi there,

I did had the same issue and performing steps below did resolved my issue.

Make a backup copy of of the roundcube config file

mv /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php-bak

Open the file with pico,vi (any other editor)

vi /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php

Find for the

$rcmail_config['smtp_pass'] = '%p';
$rcmail_config['smtp_user'] = '%u';

You will find the %u %p in the single quotes. Remove or add them accordingly. If already present remove it. This will look as below

$rcmail_config['smtp_pass'] = '';
$rcmail_config['smtp_user'] = '';

You are done. Try sending email now.. Hops this helps

[Tsafarog]

Hi there,

I did had the same issue and performing steps below did resolved my issue.

Make a backup copy of of the roundcube config file

mv /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php-bak

Open the file with pico,vi (any other editor)

vi /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php

Find for the

You will find the %u %p in the single quotes. Remove or add them accordingly. If already present remove it. This will look as below



You are done. Try sending email now.. Hops this helps

Problem fixed thank you for your answers

[chinmay]

Problem fixed thank you for your answers

You are Welcome Did they were fixed with the resolution I provided (just out of curiosity)

[cPanelDon]

I've moved a few of the latest posts into a new thread to help reduce possible confusion between different issues:

Link to New Thread:
http://forums.cpanel.net/f5/roundcub...ut-136361.html

[Fernis]

Hi there,

I did had the same issue and performing steps below did resolved my issue.

Make a backup copy of of the roundcube config file

mv /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php-bak

Open the file with pico,vi (any other editor)

vi /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php

Find for the

You will find the %u %p in the single quotes. Remove or add them accordingly. If already present remove it. This will look as below



You are done. Try sending email now.. Hops this helps

Thanks! This worked for me.

[mshpatel]

Hi there,

I did had the same issue and performing steps below did resolved my issue.

Make a backup copy of of the roundcube config file

mv /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php-bak

Open the file with pico,vi (any other editor)

Please use cp instead of mv to create backup file of roundcube config file.