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Thread: roundcube problem

  1. #1
    Member
    Join Date
    Sep 2007
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    91

    Default roundcube problem

    Hi guys,

    After update whm to 11.24 ver. i got sometimes very gihy load on server by roundcube and csf report me on email next info:

    Time: Wed May 13 11:03:19 2009 +0200
    Account: cpanelroundcube
    Resource: Process Time
    Exceeded: 498060 > 1800 (seconds)
    Executable: /usr/local/cpanel/3rdparty/bin/php-cgi
    Command Line: /usr/local/cpanel/3rdparty/bin/php-cgi -c /usr/local/cpanel/3rdparty/etc/roundcube /usr/local/cpanel/base/3rdparty/roundcube/index.php
    PID: 18402
    Killed: No


    And yes, roundcube make that high load.


    Anyone have same problem?

  2. #2
    Member
    Join Date
    Sep 2007
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    91

    Default

    and here is the screenshot, look @ cpu usage ...
    Attached Thumbnails Attached Thumbnails roundcube problem-roundcube2.png  

  3. #3
    cPanel Product Evangelist Infopro's Avatar
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    May 2003
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    Pennsylvania
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    Root Administrator

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge
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    Jul 2005
    Location
    New Jersey, USA
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    395

    Default

    This is a known issue. You can manually clear them and update cpanel.

  5. #5
    Technical Product Specialist cPanelDavidG's Avatar
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    Nov 2006
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    Houston, TX
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    Default

    We are releasing an enhancement for Roundcube that will resolve this issue. You can read more about this at:

    http://forums.cpanel.net/f5/upcoming...nt-132629.html

    I am closing this thread, but please feel welcome to continue discussion on the aforementioned thread.

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