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  1. #1
    Member
    Join Date
    Jun 2011
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    8

    Default Site without www doesn't work

    I've changed the hostname to server1.koh.ro (it was koh.ro) and now my site page clienti.koh.ro doesn't work but /http://www.clienti.koh.ro works. What's the problem? Please help me because it's very weird and i`m kinda nervous. I've changed the hostname because i want to do this http://forums.cpanel.net/f43/webmail-squirrel-horde-roundcube-doesnt-work-206321.html[/url] to make webmail works.

    Any idea?

    ps: dns zone is created.

  2. #2
    cPanel Staff cPanelTristan's Avatar
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    Oct 2010
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    somewhere over the rainbow
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    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: Site without www doesn't work

    I'm really at a loss why this would be happening, since both dig to the same IP unless there is some difference in Apache's configuration file (/usr/local/apache/conf/httpd.conf).

    Could you please open up a ticket using WHM > Support Center > Contact cPanel or using the link in my signature?
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  3. #3
    Member
    Join Date
    Jun 2011
    Posts
    8

    Default Re: Site without www doesn't work

    I can't because my license key was bought from one of your partners - despregazduire.ro and they didn't gave me acces to your clients area.

    Now the error is "500 internal server error" when I'm trying to connect without www. Can you tell me how to redirect subdomain.domain.tld to www.subdomain.domain.tld using .htaccess or cPanel? I have big problems because my site doesn't work if i'm connecting without www.

  4. #4
    Member
    Join Date
    Jun 2011
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    8

    Default Re: Site without www doesn't work

    Any idea please? sry for double post but it's weird...

  5. #5
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
    Location
    somewhere over the rainbow
    Posts
    6,305
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: Site without www doesn't work

    If the WHM area does not exist but you do have root SSH access, you can open up a ticket using the link in my signature. We only require a valid cPanel license along with root SSH access.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

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