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  1. #1
    Member promak's Avatar
    Join Date
    Oct 2001
    Posts
    267

    Angry SMTP data timeout (message abandoned) on connection from

    I have two server one with cpanel 10 and new cpanel 11.24 , My new cpanel keep log "SMTP data timeout (message abandoned) on connection from" from one of provider.

    I copy account from server (old) to new cpanel 11.24 , but after that user can't receive the domain which can receive before(in old server) keep SMTP data timeout (message abandoned) on connection from.

    May i know how to fix this issue.

    Check + replace network card, and using same switch(cisco), duplex and speed is same too, MTU also is same.

    I have push this account to directadmin server(which also use exim) , it seems normal.

    ps: user using this provider and then have a forward to my server(his domain) (domain A email forward to domain B my server email) and get this smtp timeout issue.



    VPS Provider in Asia.

  2. #2
    Member
    Join Date
    Jan 2006
    Posts
    29

    Default SMTP data timeout

    Did you ever get a solution to this? I am seeing the same thing but it is specific to Mac Mail clients. Something about Apple's Mail client is not playing nice and I can't tell if it's Exim or ASSP.

    I'm on cPanel 11.24.4-C35075 - WHM 11.24.2 - X 3.9 CENTOS 5.3 x86_64 standard

  3. #3
    Member
    Join Date
    Jul 2006
    Posts
    90

    Default

    Quote Originally Posted by bmarshallbri View Post
    Did you ever get a solution to this? I am seeing the same thing but it is specific to Mac Mail clients. Something about Apple's Mail client is not playing nice and I can't tell if it's Exim or ASSP.

    I'm on cPanel 11.24.4-C35075 - WHM 11.24.2 - X 3.9 CENTOS 5.3 x86_64 standard
    Generally it's about ISP connection <> server, or some local filters on clients PC.

  4. #4
    Member
    Join Date
    Aug 2007
    Location
    Orlando
    Posts
    10

    Default

    In case anyone is having this problem I just tracked it down to ASSP Deluxe running SSL and switching to Stunnel solved it. I only have a couple "friends" sites but when Comcast started blocking port 25 sometime last year I had to enable ssl and didn't think we had a problem because it was rare. Only affected a few senders like certain automated Fedex emails but seemed to be increasing lately.
    Last edited by John W; 03-01-2010 at 12:44 PM.

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