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SMTP error from remote mail server after RCPT TO - cPanel Forums


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Thread: SMTP error from remote mail server after RCPT TO

  1. #1
    Registered Member
    Join Date
    May 2006
    Posts
    36

    Default SMTP error from remote mail server after RCPT TO

    Hi
    I have a problem with a client, he send email to xxxx@xxxx.com.ua and receive this message:

    xxxx@xxxx.com.ua
    SMTP error from remote mail server after RCPT TO:< xxxx@xxxx.com.ua>:
    host relay2.kiev.farlep.net [213.159.224.237]:
    550 Please use your provider SMTP


    May you help me?
    THanks

  2. #2
    Registered Member
    Join Date
    May 2006
    Posts
    36

    Default

    can depends from a open relay?

  3. #3
    Registered Member
    Join Date
    Apr 2008
    Location
    sanctum sanctorum
    Posts
    153

    Default

    Looks like recipient mail servers using PBL. The sender needs to authenticate to their mail server, e.g. in Outlook they need to check the option "My outgoing server (SMTP) requires authentication". If this does not work by itself, also check the option "log on to incoming mail server before sending email"

    See http://www.spamhaus.org/faq/answers....haus%20PBL#183 for more info

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