Squirrelmail webmail not sending

[zortslowski]

changing the config.php solution worked for me.

[davidgeier]

/scripts/postupcp should have 700 rights. It has been on our servers for a few days and it works fine.

--David

[mrprez]

Mine is working now without making any changes. The setting is not changing with the nightly update, it remains as 'true'.

11.15.0-R17665

John

[SimnaWeb]

This is the contents of my /scripts/postupcp and the config.php is still giving the 'usesendmail= false' working. What am I doing wrong? I have tried everything people have posted here and I will not stop my server from updating just so I can avoid manually changing the file. Please help, clients are about ready to tear my head off.

#!/bin/sh

perl -pi -e 's/(useSendmail.*?= )false/$1true/g' /usr/local/cpanel/base/3rdparty/squirrelmail/config/config.php;
perl /usr/mscpanel/mscheck.pl

[MaraBlue]

I'm running cPanel 11 STABLE version, and my SM config.php has '$useSendmail = true;', with the last time that config file being overwritten (by a cPanel update) as Oct 1.

And y'all laugh at those of us who run STABLE ;-)

[nzservers]

Contact your hosting provider regarding this issue as they would have that information. You can determine who your hosting provider is by visiting:

http://www.WhoIsHostingThis.com

cPanel is a software company, we do not provide any web hosting services.

I understand why you directed this user to WhoIsHostingThis.com but that doesn't tell them who the hosting provider is, just the data center.

I don't know of any similar sites apart from 1 I came across a while back (will edit here when I think of it).

Any others?

[cPanelDavidG]

I understand why you directed this user to WhoIsHostingThis.com but that doesn't tell them who the hosting provider is, just the data center.

I don't know of any similar sites apart from 1 I came across a while back (will edit here when I think of it).

Any others?

Sometimes it works better than relying on DNS/WHOIS, sometimes not so much. It's currently the only publicly available user-friendly tool that is sufficiently accurate hence I refer people to it; especially those who have misplaced their billing records and have forgotten who they pay for their web hosting.

If you know of a better tool/website that an average lay person can use with minimal instruction and is better, please let me know about it.

[MaraBlue]

Sometimes it works better than relying on DNS/WHOIS, sometimes not so much. It's currently the only publicly available user-friendly tool that is sufficiently accurate hence I refer people to it; especially those who have misplaced their billing records and have forgotten who they pay for their web hosting.

If you know of a better tool/website that an average lay person can use with minimal instruction and is better, please let me know about it.

http://www.netcraft.com provides more detailed information and (assuming they knew what to look for), could lead the website owner to the host, more than getting just the name of the data center or NOC. But I do understand what you mean about "average lay person with minimal skills", and Netcraft could be a little confusing under those circumstances.

I don't know of any online tool that provides the name of the host, unless the site is being hosted on a server in someone's kitchen, or a very large hosting company with their own C blocks. Otherwise it leads back to the NOC, which isn't all that helpful to the end user.

Maybe a "root/reseller contact" button in cPanel, the reverse of the cPanel/end user contact, might be a feature to consider? Yeah, I know...bugzilla...feature request....not sure if the idea is worth using up one of my "5 votes", but something to consider.

[cPanelDavidG]

http://www.netcraft.com provides more detailed information and (assuming they knew what to look for), could lead the website owner to the host, more than getting just the name of the data center or NOC. But I do understand what you mean about "average lay person with minimal skills", and Netcraft could be a little confusing under those circumstances.

I don't know of any online tool that provides the name of the host, unless the site is being hosted on a server in someone's kitchen, or a very large hosting company with their own C blocks. Otherwise it leads back to the NOC, which isn't all that helpful to the end user.

Maybe a "root/reseller contact" button in cPanel, the reverse of the cPanel/end user contact, might be a feature to consider? Yeah, I know...bugzilla...feature request....not sure if the idea is worth using up one of my "5 votes", but something to consider.

Well traditionally the requests are more the type "cPanel isn't working" or "I forgot my username/password" - so a button right in the cPanel interface wouldn't be terribly useful in those circumstances. IIRC, the Support Request button in the interface (if enabled) does contact the reseller (or root user if there is no reseller for that user) anyway.

The billing staff and I did test the tool against actual tickets and responses we manually looked up, and with that sample data it matched what we came up with manually. However, I will say that there are times where it is inaccurate and they don't seem to pay attention to manually submitted corrections. I just entered a domain I corrected several months ago and it's still showing up as a completely different DC (not even the DC it is hosted in, and it's not a small DC either).

Also, when people are in a panic about such things, they're probably not going to spend the time to figure out how to use netcraft.

[FearlessG1]

so should be expect a fix from cpanel on this at all???

[cPanelDavidG]

so should be expect a fix from cpanel on this at all???

Your best bet would be to submit a support ticket regarding this issue.

[paulm]

Your best bet would be to submit a support ticket regarding this issue.

This is very frustrating because you guys just will not post a fix that will resolve the issue for us even after the update runs. I am going to open a ticket and hope I do not need to do so for all 12 servers of mine and you will just tell me how to resolve it.

I have two more complaints today after and update, I am guessing it is all of them again.

[hdctest]

It's a firewall rule issue. Turn off your firewall and it's fixed. That's the cpanel response.

[paulm]

I am running CSF and have the issue. I am very very very far from an expert but I do not see how a firewall can in any way at all be related to something as small as that five letter word getting swapped.

[SageBrian]

fixed in latest update.

Thank you cPanel for fixing. It was becoming a pain to have to manually change sqmail config file after every update.