Squirrelmail webmail not sending

[SageBrian]

I'm getting an error on a couple of my servers when trying to send from webmail.

Connection timed out
Server replied: 110 Can't open SMTP stream.

Horde works.
Custom install of SquirrelMail works.
Cpanel version of SquirrelMail does not work. Cannot send.

Running Current-17035
Updated to 17046 today, still an issue.

Any ideas?
I thought I have seen this problem before but couldn't find it using search.

Brian

[mitgib]

I submitted a ticket on this very issue today, the enabled the SMTP tweak in WHM, which naturally breaks csf, but squirrel works again. I'm not really thinking that is the right fix, but it did work, as I have several other servers with the most recent csf that do not have this issue and are the same tree and build.

[SageBrian]

Originally Posted by mitgib

I submitted a ticket on this very issue today, the enabled the SMTP tweak in WHM, which naturally breaks csf, but squirrel works again. I'm not really thinking that is the right fix, but it did work, as I have several other servers with the most recent csf that do not have this issue and are the same tree and build.

Thanks,
that worked.

But, not happy with CSF getting disabled, so I'll keep Squirrel broken until we find the proper solution.

[SageBrian]

I decided to check what the difference was between my custom install of SquirrelMail, and the cpanel version.

I found the config for cpanel's SM:
/usr/local/cpanel/base/3rdparty/squirrelmail/config/config.php

I just changed:
$useSendmail = false;

to:
$useSendmail = true;

(around line 33)

This will probably get written over with the next cpanel update, but it at least helps get my users sending mail again for now.

Brian

[MN-Robert]

Same issue here.

[MuNLoK]

same here...

[MuNLoK]

any update?

[Angel78]

same issue here.

[shadowspid]

Same here!

[bamm]

I have been having to go into the squirrelmail config.php and changing the use sendmail from false to true for the past week in order to get it working again.

Do we all need to submit a ticket for a fix?

[cPanelDavidG]

Originally Posted by bamm

I have been having to go into the squirrelmail config.php and changing the use sendmail from false to true for the past week in order to get it working again.

Do we all need to submit a ticket for a fix?

Generally submitting a ticket is useful in situations where we cannot replicate the issue ourselves. This lets our staff see what is causing the issue and make any appropriate adjustments to your server and/or our code.

[Angel78]

2nd user that posted in this topic did submit a ticket and got it resolved, could you please post an uapdate to this Topic when this bug has been resolved?

thank you.

[bamm]

Hello,

If I am understanding the tech correctly, it looks like it will be a fix included in a build. As of this morning I am still having to change the line in sendmail in the config file to true. If I hear more back from them, I will post it here

[SageBrian]

I updated today to C-17158 and SquirrelMail can't send again.

Submitted ticket #213132, with a link to this thread so they can see the possible fix.

(sendmail=true)

[SageBrian]

on another server, I just updated and it broke SquirrelMail.

For this one, I didn't bother with a ticket, since this solution worked:

I found the config for cpanel's SM:
/usr/local/cpanel/base/3rdparty/squirrelmail/config/config.php

I just changed:
$useSendmail = false;

to:
$useSendmail = true;

I'll let cPanel deal with my first server and the ticket so they can see it first hand.