Backup & DNS records

[Boris Dolgov]

Today I saw a very strange bug in WHM.
When I restore the account, DNS zones of it's domains restore incompletely: all NS records are disappearing and only main NS records are being created.
For example, I had a zone

@ IN NS ns1.dolgov.name.
@ IN NS ns2.dolgov.name.
@ IN A 1.2.3.4
www IN A 1.2.3.4
test IN NS ns1.dolgov2.name.
test IN NS ns2.dolgov2.name.

After restore I have only

@ IN NS ns1.dolgov.name.
@ IN NS ns2.dolgov.name.
@ IN A 1.2.3.4
www IN A 1.2.3.4

Is it a bug or a feature? Is it possible to do something with it?

[cPanelDavidG]

Today I saw a very strange bug in WHM.
When I restore the account, DNS zones of it's domains restore incompletely: all NS records are disappearing and only main NS records are being created.
For example, I had a zone

@ IN NS ns1.dolgov.name.
@ IN NS ns2.dolgov.name.
@ IN A 1.2.3.4
www IN A 1.2.3.4
test IN NS ns1.dolgov2.name.
test IN NS ns2.dolgov2.name.

After restore I have only

@ IN NS ns1.dolgov.name.
@ IN NS ns2.dolgov.name.
@ IN A 1.2.3.4
www IN A 1.2.3.4

Is it a bug or a feature? Is it possible to do something with it?

That is abnormal for only those records to be created. Please let our technical analysts assist you in diagnosing this issue: http://tickets.cPanel.net/submit