Cpanel Trash Not Work

[mahdy_sharifi]

Hello :

When my user want to Restore deleted file from Trash , This feature not work !

Guide Please To resolve this.

Thank you

[cPanelMichael]

Hello

To clarify, are you using Legacy File Manager and attempting to restore a file that you deleted? If so, could you paste any specific error messages that appear, or the output of the cPanel error log when it fails?

Thank you.

[mahdy_sharifi]

No error shown on user Browser .
- Yes Legacy File Manager

[cPanelMichael]

No error shown on user Browser .
- Yes Legacy File Manager

Please check the output of the cPanel error log when attempting to restore a file in legacy File Manager. The cPanel error log can be found at:

# /usr/local/cpanel/logs/error_log

Thank you.

[mahdy_sharifi]

I can't see any related log about this issue in my cpanel logs !

Thank you

[cPanelMichael]

Feel free to submit a support ticket so we can check further:

Submit A Ticket

You can post the ticket number here so we can track the issue.

Thank you.