Error cpbackup on two servers

[cesarlwh]

[cpbackup] Started at Wed Feb 18 01:00:01 2009
[cpbackup] Running dir & file backup with target : /backup/cpbackup/daily
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
Waiting for load to go down to continue
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from member names
/bin/tar: Removing leading `/' from hard link targets
/bin/tar: Removing leading `/' from member names
/bin/tar: /var/lib/mysql/mysql.sock: socket ignored
Waiting for load to go down to continue
[cpbackup] Running account backup with target : /backup/cpbackup/daily
[cpbackup] Completed at Wed Feb 18 01:04:01 2009
Notification => xxxx@xxxx.com via EMAIL [level => 2]

How to fix this?

[Infopro]

Fix what, did the backup finish and unpacks properly?

[cesarlwh]

Backup starts and after 4 minutes it finishes there with this message of error and it does not make backup.

I have this problem in 2 servers.

[cesarlwh]

Help-me please

[Infopro]

If you server is under a load you need to figure out what's causing it. If the backup does not complete properly, one of the first things to check is that the account/server has enough space on it to create backups.
If you suspect a problem with your cPanel installation, try forcing an update from your WHM updates page.

If all else fails, don't wait, put in a ticket with cPanel to take a look. I am sure they can help. Seen that footer message on these forums yet?

Notice: These forums are not an official means of support. We have technical support analysts standing by 24x7x365 to provide official support.
Submit a support request here

Good luck.

[deddy]

Confirmed. Our last seven new cPanel server got the same problem. Backup is not done althought it is confirmed by eMail. This has nothing to do with server load. We opened cPanel ticket today.

[deddy]

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