Full Backup Problem

[NickNeeck]

ok this is the issue, i got a hosting and i decided to move to a new and faster one, then i created a full back up, wich allows you to tranfer to another hosting easyli, the issue is that when i gaved the full backup to my new hosting provider, he says that he is having problems restoring it and errors and dont know what else, so i dont wanna go out and look for a new hosting, i mean, im looking the way to restore my fullbackup and getting partial backups that i can restore manually in my cpanel, someone can help me plz?

[cPanelDavidG]

ok this is the issue, i got a hosting and i decided to move to a new and faster one, then i created a full back up, wich allows you to tranfer to another hosting easyli, the issue is that when i gaved the full backup to my new hosting provider, he says that he is having problems restoring it and errors and dont know what else, so i dont wanna go out and look for a new hosting, i mean, im looking the way to restore my fullbackup and getting partial backups that i can restore manually in my cpanel, someone can help me plz?

In your old hosting account you should be able to download a home directory backup, database backups and email filters and forwarders backups. Then on your new hosting, you should be able to upload these backups.

All of this is done via the Backups section of the cPanel interface.

[NickNeeck]

yes, i know, but the problem is that database is on a advanced point and i can only use now the fullbackup i generated on 27-oct, i didnt knew the correct way to generate backups, now im looking the way to restore that full back up and getting that home backup and mysql backups

if i give you my full backup could you generate that home directory backup, database backups and email filters and forwarders backups for me plz?

[Infopro]

How large is this account? Database? Files?
What errors is the new host having when he attempts to restore it?
Have you tried doing just a database backup on its own via your cpanel and a home directory separately?

I would take note of the forwarders and filters you use but not worry too awful much about those. You need the sites files and the database(s) more.

[gtgeorge]

yes, i know, but the problem is that database is on a advanced point and i can only use now the fullbackup i generated on 27-oct, i didnt knew the correct way to generate backups, now im looking the way to restore that full back up and getting that home backup and mysql backups

if i give you my full backup could you generate that home directory backup, database backups and email filters and forwarders backups for me plz?

You can extract it locally too and just upload what you need? I have done this before in a pinch.

[NickNeeck]

the fullbackup is 49mb someone get me the home directory backup and mysql db backups so i can restore it directly? i can give you acces to the ftp so you can help me easily uploading there ;

[Infopro]

You should be very careful who you give access to your site or server to. Just adding a word of caution here...