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Old 07-31-2009, 01:51 AM
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Red face mysql backup issue
one of my client takes backup of his mysql regularly but past some days he is getting corrupt 20byte files , he is using backup wizard in cpanel , please help
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Old 07-31-2009, 11:01 AM
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Quote:
Originally Posted by bhanuprasad1981 View Post
one of my client takes backup of his mysql regularly but past some days he is getting corrupt 20byte files , he is using backup wizard in cpanel , please help
Is the client logging as the cPanel user or as a reseller?
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Old 07-31-2009, 12:47 PM
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as cpanel user he is trying, i tried upgrading cpanel to latest version still same issue just 20 byte file
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Old 07-31-2009, 01:51 PM
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Quote:
Originally Posted by bhanuprasad1981 View Post
as cpanel user he is trying, i tried upgrading cpanel to latest version still same issue just 20 byte file
If they are logging in with the cPanel user's username and the cPanel user's password (not a reseller override), then please have our technical analysts take a look at your server so we can have this issue resolved: http://tickets.cPanel.net/submit
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Old 08-22-2009, 03:22 AM
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Quote:
Originally Posted by bhanuprasad1981 View Post
one of my client takes backup of his mysql regularly but past some days he is getting corrupt 20byte files , he is using backup wizard in cpanel , please help
Hi bhanuprasad1981, to solve the problem you just have to edit and update the file: .my.cnf which is located in the root directory.
Possibly the password is dirty.
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Old 08-22-2009, 03:25 AM
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Cool
yes issue was solved already by PSM guys it was password with special characters causing it
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Old 08-22-2009, 03:32 AM
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OK, good luck.
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