Community Forums
Connect with us on LinkedIn
Community Notice
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Registered User
    Join Date
    Jun 2009
    Posts
    3

    Default Really bad problem

    Hello,

    The apache server on my server was remove by mistake and there was no way for me to restore it. By the recommendation of my hosting company I did reprovision to the server. But before doing so I made a backup of my files using cpanel and also manual.

    Now I have many files in the daily/files and daily/dir folders like:

    _etc_group.gz
    _etc_passwd.gz
    _etc_named.conf.gz

    ...

    I have two problems

    1- I don't know how to restore these files and where?
    2- I can't find any file for my users.

    I'm using cpanel whm 11.24.2.

    I've made manual copy of the whole home folder (All users folders are store in home) and the databases.

    The other problem here is that I don't know if I restored these files (by untaring them) how I can let the whm know about them.

    Please help, I really in a very bad situation with my clients.

    Thanks.

    -Max

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,718
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by max2009 View Post
    Hello,

    The apache server on my server was remove by mistake and there was no way for me to restore it. By the recommendation of my hosting company I did reprovision to the server. But before doing so I made a backup of my files using cpanel and also manual.

    Now I have many files in the daily/files and daily/dir folders like:

    _etc_group.gz
    _etc_passwd.gz
    _etc_named.conf.gz

    ...

    I have two problems

    1- I don't know how to restore these files and where?
    2- I can't find any file for my users.

    I'm using cpanel whm 11.24.2.

    I've made manual copy of the whole home folder (All users folders are store in home) and the databases.

    The other problem here is that I don't know if I restored these files (by untaring them) how I can let the whm know about them.

    Please help, I really in a very bad situation with my clients.

    Thanks.

    -Max
    WHM would likely automatically begin using these files without being told to use them.

    The archives seem to be of the format directory_file, so:

    _etc_group.gz -> becomes /etc/group
    _etc_passwd.gz -> becomes /etc/passwd
    _etc_named.conf.gz -> becomes /etc/named.conf

    However, if you've created accounts on this new installation already, it may not be a great idea to restore these files yourself. You may want to instead have one of our technical analysts assist you to try to avoid data loss: http://tickets.cPanel.net/submit

Similar Threads & Tags
Similar threads

  1. Subdomain problem Bad Request (Invalid Hostname)
    By shareb in forum New User Questions
    Replies: 3
    Last Post: 05-18-2009, 04:22 PM
  2. wrong fs type, bad option, bad superblock
    By katmai in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 06-05-2007, 02:40 PM
  3. Statistics Problem (Doesnt look too bad, simple fix?)
    By colinstillwell in forum cPanel and WHM Discussions
    Replies: 13
    Last Post: 08-13-2006, 10:15 PM
  4. Problem with webalizer, bad domain are showed
    By Dmitry M. in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 03-18-2005, 08:24 AM
  5. A VERY BAD problem (cheated out of space by cpanel)
    By Trel in forum cPanel and WHM Discussions
    Replies: 16
    Last Post: 06-05-2003, 07:52 PM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube