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  1. #1
    Registered User
    Join Date
    Aug 2011
    Posts
    1

    Default SSL partially encrypted Error

    I have installed a SSL certificate for a domain and it is working fine,

    Currently I am moving the site to a new hosting.

    I have cPanel and WHM access in my new hosting.

    Using "Install a SSL Certificate and Setup the Domain" option in WHM I put the contents of my certificate file (mydomain.crt) and the private key (generated on my previous hosting), I installed the certificate on my new hosting.

    I am getting the error,
    "Your connection to this site is only partially encrypted, ..." (please see the attached screen shot)

    SSL partially encrypted Error-ssl_error.png

    Please help me on this issue.

    Thanks.

  2. #2
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
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    somewhere over the rainbow
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    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: SSL partially encrypted Error

    In the image provided, it shows a "More Information..." button. Please click that "More Information.." button so we can see more details for the error message, then provide that information in the forum thread.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

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  3. #3
    Registered User
    Join Date
    Jan 2012
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    1
    cPanel/Enkompass Access Level

    Website Owner

    Default Re: SSL partially encrypted Error

    on more information
    Verified by: Not specified
    Technical Details:
    Part of the page you are viewing were not encrypted before being transmitted to the internet

  4. #4
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
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    somewhere over the rainbow
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    6,305
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: SSL partially encrypted Error

    It appears that the SSL might either be untrusted or there are contents that aren't properly encrypted. You might want to reinstall the certificate, ensuring that you have a dedicated IP on the account.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Apr 2008
    Posts
    29
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default Re: SSL partially encrypted Error

    It is also possible that the site has things like style sheets, images, javascript etc. that link off to a http based connection. This will give you a mixed content warning.

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