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Thread: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

  1. #1
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    Question 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    Anyone who has updated to v11.32.2.15 experience the install process hanging at the following status line titled ?

    Code:
    [maintenance_Running former postinstall scripts_/usr/local/cpanel/scripts/detect] env : capabilities...
    Tried updating from v11.30.6.7 to v11.32.2.15 and seems to just hang at 95% complete in WHM

    last part of the logging shows... at 95% but hasn't completed

    Code:
    [20120404.231821]   ==> Starting cPanel....
    [20120404.231821]    - Processing command `/usr/local/cpanel/etc/init/startup`
    [20120404.231821]      [23576] Waiting for cpaneld to shutdown ... ...Done
    [20120404.231821]      [23576] Waiting for webmaild to shutdown ... ...Done
    [20120404.231821]      [23576] Waiting for cphulkd.pl to shutdown ... ...Done
    [20120404.231821]      [23576] Waiting for cPhulkd to shutdown ... ...Done
    [20120404.231821]      [23576] Waiting for cphulkd to shutdown ... ...Done
    [20120404.231822]      [23576] [Wed Apr  4 23:18:21 2012] Current process '28076' stopped
    [20120404.231822]      [23576] Waiting for cpdavd to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cpdavd-ssl to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cpdavd-ssl to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cpldapd to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cppop to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cppop-ssl to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for cpanellogd to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for entropychat to shutdown ... ...Done
    [20120404.231822]      [23576] Waiting for eximstats to shutdown ... ...Done
    [20120404.231826]      [23576] PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
    [20120404.231826]      [23576] [Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
    [20120404.231826]      [23576] Is qrunner even running?
    [20120404.231826]      [23576] Shutting down Mailman's master qrunner
    [20120404.231827]      [23576] mailmanctl: no process killed
    [20120404.231827]      [23576] Waiting for eximstats to shutdown ... ...Done
    [20120404.231827]      [23576] Waiting for cpbandwd to shutdown ... ...Done
    [20120404.231828]      [23576] [23845] [2012-04-04 23:18:28 -0500] [main] Current process '28033' stopped
    [20120404.231828]      [23576] Waiting for tailwatchd to shutdown ... ...Done
    [20120404.231828]      [23576] Graceful shutdown of cPanel TaskQueue Daemon requested. complete
    [20120404.231829]      [23576] Waiting for cppop to shutdown ... ...Done
    [20120404.231829]      [23576] Waiting for cppop-ssl to shutdown ... ...Done
    [20120404.231845]      [23576] Waiting for cpsrvd to restart.
    [20120404.231845]      [23576] Failed to restart cpsrvd gracefully. Performing a forced restart.
    [20120404.231845]      [23576] Waiting for cpsrvd to shutdown ... ...Done
    [20120404.231845]      [23576] Waiting for cpsrvd-ssl to shutdown ... ...Done

  2. #2
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    doh guess i should ran the update via /scripts/upcp as the log says it completed and the line it was waiting on was whostmgrd/cpsrvd restarted

    Code:
    [20120404.231855]      [23576] Waiting for whostmgrd to shutdown ... ........... terminating whostmgrd .....Done
    [20120404.231855]      [23576] Starting cpsrvd.
    [20120404.231855]      [23576] ==> cPanel TaskQueue Processing Daemon version 1.0
    [20120404.231856]      [23576] [Wed Apr  4 23:18:56 2012] Starting /usr/local/cpanel/libexec/tailwatch/tailwatchd daemon
    [20120404.231856]      [23576] Log is at /usr/local/cpanel/logs/tailwatchd_log
    [20120404.231858]      [23576] ==> cPanel Log Daemon version 25.0
    [20120404.231858]    - Processing command `/usr/local/cpanel/whostmgr/bin/whostmgr2 --updateaddons`
    [20120404.231859]      [25610] Updating addon type:modules addon:clamavconnector version:0.97.3-2.7.........Done
    [20120404.231859]      [25610] Updating addon type:modules addon:cronconfig version:0.4.1........Done
    [20120404.231859]      [25610] Updating addon type:modules addon:spamdconf version:0.5.......Done
    [20120404.231859]      [25610] Locale database build scheduled.
    [20120404.231859]   ==> Post Install Complete
    => Log closed Wed Apr  4 23:18:59 2012
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave at Wed Apr  4 23:18:59 2012
    [20120404.231859]   Post-sync cleanup completed successfully
    [20120404.231859]   Polling updatenow to see if a newer version is available for upgrade
    => Log closed Wed Apr  4 23:18:59 2012
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow at Wed Apr  4 23:18:59 2012
    [20120404.231859]   Detected version '11.32.2.15' from version file.
    [20120404.231859]   Target version set to '11.32.2.15'
    [20120404.231859]   Up to date (11.32.2.15)
    => Log closed Wed Apr  4 23:18:59 2012
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave at Wed Apr  4 23:18:59 2012
    [20120404.231859]   95% complete
    [20120404.231859]   100% complete
    [20120404.231859]   
    [20120404.231859]       cPanel update completed
    [20120404.231859]   A log of this update is available at /var/cpanel/updatelogs/update.xxxx.log
    [20120404.231859]   Removing upcp pidfile
    [20120404.231859]   
    [20120404.231859] Completed all updates
    => Log closed Wed Apr  4 23:18:59 2012

  3. #3
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    Root Administrator

    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    Hi, I'm experiencing the same exact problem right now. It's been over 30mins now and I'm still stuck at 95% with "Waiting for cpsrvd-ssl to shutdown ... ...Done" as the last line. I'm doing the upgrade via our WHM panel.

    Is it safe to just close my browser and try to log into WHM again? How do I check if the upgrade process was successful or not?

  4. #4
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    yeah safe to close just before you close, check the log file for upcp update's last line entries

    To display in date order ascending the logs at /var/cpanel/updatelogs/

    Code:
    ls -lhrt /var/cpanel/updatelogs/
    last line should be the one for your upcp update run via whm
    Last edited by eva2000; 04-05-2012 at 11:26 AM.

  5. #5
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    Same problem here. It hung up 95% at

    Code:
    Waiting for cpsrvd to shutdown ... ...Done
    The tail of /var/cpanel/updatelogs/update.133xxxxx.log is :

    Code:
    [20120405.101109] Completed all updates
    So, I guess that means I'm good to go, eh? fingers crossed...

  6. #6
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    yeah it's okay to close whm page, seeing as log says complete

  7. #7
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    Same issue here. Totally lame on cP's part. I did this upgrade manually to make sure nothing went wrong...
    cPanel: Latest RELEASE Version [11.44.x]
    PHP 5.4.30, Apache 2.2.27, MySQL 5.5.36, Perl 5.10.1, CentOS 6.4 64-bit

  8. #8
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    The issue you are seeing is 11.30 cpsrvd being replaced 11.32 cpsrvd. Unfortunately this needs to happen to make the new login pages work correctly. This shouldn't cause any problems beyond the UI not updating.

    Once the new version has started up, your system will be able to use the the graceful restart system that was added to cpsrvd in 11.32 so this won't be a problem in the future as we will be able to due hot updates of the cpsrvd process.
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
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  9. #9
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    Default Re: 11.32.2.15 hangs at [maintenance_Running former postinstall scripts_***

    maybe have within whm update process, detection for 11.30 + abort process and just spit out a notice to run via /scripts/upcp one time to get to 11.32 cpsrvd ?.

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