500 Internal Server Error on all newly created account

[KennyMW]

When I create a new account on WHM, the new account has a default "public_html" directory which permission is 750.

The permission doesn't allow my users to access php files and server returned "500 Internal Server Error".

I have to manually change the permission of "public_html" to 755 and php scripts is working after that.

My php handler for Apache is suphp, what can I do to solve the 500 error without manually chmod "public_html"?


Thanks in advance

[maxstudios]

Hi,

I am currently experiancing this issue aswell and for some reason every time i do a cpanel update it knocks all sites off with a 500 internal server error.

This server is running centos 5 and i must say we havnt had this issue anywhere else.

[cPanelDavidG]

Hi,

I am currently experiancing this issue aswell and for some reason every time i do a cpanel update it knocks all sites off with a 500 internal server error.

This server is running centos 5 and i must say we havnt had this issue anywhere else.

I recommend you let our technical analysts take a look at your server. You can do this by submitting a support request.