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  1. #1
    Member
    Join Date
    May 2005
    Posts
    57

    Default About CPANEL Staff Feedback

    I wonder if someone else if having this issues with Cpanel Support.

    Everytime I reply to Cpanel STAFF via email I get this error message:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    pipe to |/home/support/support/esupport
    generated by 284210+aOOa7WFVQ2@tickets.cpanel.net
    local delivery failed

    ------ This is a copy of the message, including all the headers. ------
    I also CAN'T reply via webpage to the staff.
    I'm using Firefox...is this only happening to me?

    Thanks
    Diego

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    7,894
    cPanel/Enkompass Access Level

    Root Administrator

    Lightbulb

    Contact them directly and tell them about it. billing AT cpanel.net should get you in I'm sure.

  3. #3
    cPanel Staff cpanelnick's Avatar
    Join Date
    Feb 2003
    Location
    Houston, TX
    Posts
    4,597

    Default

    Please PM me the ticket # that you get back from billing so I can take a look.

    Thanks
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
    Need a complimentary support account? Create one here.

  4. #4
    Member
    Join Date
    May 2005
    Posts
    57

    Default

    Quote Originally Posted by cpanelnick View Post
    Please PM me the ticket # that you get back from billing so I can take a look.

    Thanks
    Thanks!
    I sent you the PM with the ticket numbers.

    Regards,
    Diego.

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