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  1. #1
    Member
    Join Date
    Aug 2003
    Location
    Sydney, Australia
    Posts
    151

    Default Access Denied

    Hello Guys,

    My site is working fine, I am able to login to my Cpanel successfully, but when i check my webmail after inputting username and password, i get

    Access Denied, This Account has been suspended.

    The account is NOT in the suspended account list. i tried Via cpanel as well as webmail, no luck

    any ideas, why am i getting this message and what is the resolution for it ?
    Thanks,
    Mark Waugh

  2. #2
    cPanel Partner NOC This forum account has been confirmed by cPanel staff to represent a vendor.cPanel Partner NOC Badge
    Join Date
    Nov 2001
    Location
    San Clemente, Ca
    Posts
    703

    Default

    check /var/cpanel/suspended/

    make sure it doesnt have a username, domain name in there for that account.
    Shaun Reitan
    NDCHost.com - cPlicensing.net - ProVPS.com
    Contact us for your cPanel Licensing needs! We Price Match, We provide Support, We take care of our customers!

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