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  1. #1
    Registered User
    Join Date
    Nov 2003
    Posts
    1

    Default Account created but user email not received

    Hello,
    On our server running WHM 10.1.0 and cPanel 10.2.0-R82 I can setup user accounts but the user email with account information is not sent. Root gets the info though - see below (edited): -
    > +===================================+
    > | New Account Info |
    > +===================================+
    > | Domain: yetagain.com
    > | Ip: XX.XX.XX.XX (n)
    > | HasCgi: y
    > | UserName: yetagain
    > | PassWord: yetagain
    > | CpanelMod: x
    > | HomeRoot: /home
    > | Quota: 10 Meg
    > | NameServer: ns.XXXXXX.com
    > | Contact Email: steve@XXXXXX.com
    > +===================================+
    > Account was setup by: root (root)


    Also checking mail from WHM gives: -
    Exim statistics from 2005-06-19 13:10:11 to 2005-06-20 13:48:09
    Grand total summary
    -------------------
    At least one address
    TOTAL Volume Messages Hosts Delayed Failed
    Received 86KB 12 9 0 0.0% 0 0.0%
    Delivered 86KB 12 2

    Deliveries by transport
    -----------------------
    Volume Messages
    local_delivery 20KB 7
    remote_smtp 61KB 4
    virtual_userdelivery 5612 1


    Any help would be really appreciated as I don't know where to look next.

    Thanks,
    Steve

  2. #2
    OCX
    OCX is offline
    Member
    Join Date
    Sep 2003
    Posts
    246

    Default

    when you setup an account in WHM..it doesnt email the user
    it goes to YOU..then YOU email it to the user..

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