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  1. #1
    Registered User
    Join Date
    Jul 2006
    Posts
    4

    Default account deletion problem

    I'm testing WHM in my server based on FreeBSD 5.5.

    I deleted all accounts on the administrator tools. I checked all things;user, group, httpd.conf, Name server db files, Control Panel files, Quota files. Everything is cleared.

    But I can still see last one account which I set up first time with domain name on the list of Account Fuctions like 'Modify an account', 'Password Modification', 'Quota Modification', 'Rearrange Accounts', 'Terminate an Account', 'Upgrade/Downgrade an Account' and all command of Multi-Account Functions. DNS files on the server is clean but i can see ghost(?) domain name that never works.

    Is there any other user account database? I cannot find another check point.

    Plz let me know erase that.

  2. #2
    Member
    Join Date
    Apr 2003
    Posts
    479

    Default

    Where is the domain showing? Have you checked /var/cpanel/users?

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge doubleg's Avatar
    Join Date
    Feb 2005
    Posts
    22

    Default account termination problem / deletion problem

    I noticed this problem yesterday.


    I dont know whats broken, but take a look at /etc/trueuserdomains or /etc/trueuserowners

    if the account is deleted mostly but still showing in (terminate an account in whm but not list accounts) deleting the proper line in these files will render a clean WHM listing for the account in question.

  4. #4
    Registered User
    Join Date
    Jul 2006
    Posts
    4

    Default

    I checked /var/cpanl/users . it is clean.

    the domain of last deleted account is alive. I check /etc/trueuserdomains and there are domain information. i cleand /etc/trueuserdomains. but something different.

    A line is stll alive. it means there is another counter or user account database.

    click attached image file.
    Attached Thumbnails Attached Thumbnails account deletion problem-polargomz_01.gif  

  5. #5
    Member
    Join Date
    Apr 2003
    Posts
    479

    Thumbs up

    He has a blank line in the Multiple account functions.

    I'm thinking it might just be a bug in WHM that shows when there are no accounts...

    Certaintly it's nothing to worry about.

  6. #6
    cPanel Partner NOC cPanel Partner NOC Badge doubleg's Avatar
    Join Date
    Feb 2005
    Posts
    22

    Default huh?

    I'm sorry.. I dont understand what your trying to say.

    Please make it very clear....

  7. #7
    Registered User
    Join Date
    Jul 2006
    Posts
    4

    Default

    check my screen capture file. if user database is claen, there is no more line.
    but i can see an account information with null data-domain, owner, user id.
    so i think there is another user information except /etc/trueuserdomains.

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