Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Member Indianets's Avatar
    Join Date
    Jun 2008
    Posts
    54
    cPanel/Enkompass Access Level

    Root Administrator

    Thumbs down Account move reporting success even if failed!

    Hello,

    While moving accounts with multycopy, the reported success is fake. It reports success with a green check based on the creation/restoration of the account only. If you have opted for the streaming of homedir over ssl and if it fails, you will have no idea whether the account was transferred correctly or not.

    This is the worst when you have 100's of accounts to move, as you can't look inside each and every log. Here is a case of an account sometimes ago --

    Code:
    Streaming Homedir from source server....
    
        Fetching from Remote WHM over http @ 10.*.*.130....
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..11141120..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..22282240..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..33423360..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..44564480..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        Trying again....
        Fetching from Remote WHM over http @ 10.*.*.130....
        ..11141120..
        ..22282240..
        ..33423360..
        ..44564480..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..55705600..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..66846720..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ..77987840..
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        ...........
    
        Done
        xferstream tag passed!
        /bin/gtar: Read 131 bytes from -
        /bin/gtar: Unexpected EOF in archive
        /bin/gtar: Unexpected EOF in archive
        /bin/gtar: Error is not recoverable: exiting now
    
    Done
    The error is visible to us in logs, but cPanel has reported the process as success and anyone not digging the logs will be convinced that the account has been transferred correctly.

    - Vijay

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    7,894
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: Account move reporting success even if failed!

    You should open a ticket with cPanel on this one: http://go.cpanel.net/bugs
    Fav cPlinks this week: Blog - cPanel & WHM 11.32 we love it! | cPanel University study for it! | Attracta is coming! we want this!

Similar Threads & Tags
Similar threads

  1. Multiple Account Transfer reporting wrong Success status
    By Indianets in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 12-26-2010, 12:38 AM
  2. Replies: 3
    Last Post: 06-17-2008, 10:20 PM
  3. WHM- Reseller Account - Incorrectly Reporting
    By kerm1t in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 05-10-2005, 09:26 PM
  4. Move account with account password - ERROR! Help!!!
    By auyongtc in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 06-03-2004, 10:37 AM
  5. cpanel move questions: howto move account when username exis
    By haze in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 01-24-2003, 01:02 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube