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Thread: Account Suspended

  1. #1
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    Exclamation Account Suspended

    My cpanel account as well as website both are suspendedand their is no dues on the same i.e all fees are paid kindly tell the way to unsuspend and my vendor is not in the city so no way to contact him

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by augustus View Post
    My cpanel account as well as website both are suspendedand their is no dues on the same i.e all fees are paid kindly tell the way to unsuspend and my vendor is not in the city so no way to contact him
    This is an issue between you and your hosting provider.

    cPanel just builds the software your web hosting provider uses. Contacting cPanel to assist with unsuspending an account is akin to contacting your hosting provider's electrical company to assist with unsuspending an account. Only your web hosting provider has sufficient access to the server your account resides upon to unsuspend your account.

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