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  1. #1
    Member wolfy's Avatar
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    Default account transfer bug ftp user logins fail

    durring transfer of an account from one server to another via root password method, child ftp user account login data seems to become corrupted or missing.

    changing password for account does not resolve the issue.

    account must be deleted and recreated at ftp manager area in cpanel to correct the issue.

    cpanel ftp login seems to be unaffected. only ftp users such as subuser@mydomain.com are affected.

    both servers run WHM 11.15.0 cPanel 11.18.6-R24654
    CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

    source server has mysql 4, target server runs mysql5.

    anyone else have any similar issues?
    Last edited by wolfy; 05-22-2008 at 03:27 PM.

  2. #2
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    Please send in a support request so we can take a look and fix anything that's broken.

  3. #3
    Member wolfy's Avatar
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    ok i found out why this is happening, when cpanel transferrs accounts, it does not update htaccess files or any other script installs (fantastico or not) also it breaks frontpage fuction authentication and a bunch of other things im sure.

    reproduce error:

    1. create site dom1.com on partition /home3
    2 transfer site dom1.com to another server onto a different partition like /home2 for instance.

    note: it is assumed there are several ftp/mail accounts created on dom1.com to be transferred to the new server and partition

    all htaccess files will still contain references to /home3 when they should all point to the new partition /home2

    I hope this is fixed soon. alot of websites broken now
    Last edited by wolfy; 05-25-2008 at 12:03 PM. Reason: added conditional note

  4. #4
    Member wolfy's Avatar
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    haveing same problem with stats configuration files too.

  5. #5
    Member wolfy's Avatar
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    this is a list of files affected that i could find so far:

    /[PARTITON]/[USER]/tmp/awstats/awstats.[DOMAINNAME].conf
    /[PARTITON]/[USER]/public_html/_vti_*/*.cnf
    /[PARTITON]/[USER]/public_html/*/.ht*
    /[PARTITON]/[USER]/etc/[DOMAINNAME]/passwd,v
    /[PARTITON]/[USER]/tmp/webalizerftp/usage_*.html
    /[PARTITON]/[USER]/tmp/awstats/awstats*.[DOMAINNAME].txt

    possably more, I will post them here if i notice any.

    and a large number of cached files, config files for several different CMS instalations created by fantastico or some other part of cpanel script addon system
    Last edited by wolfy; 05-25-2008 at 12:33 PM.

  6. #6
    cPanel Staff cpanelnick's Avatar
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    A feature to symlink to the old path will be added in 11.23 - 24833+ (you must have this build on both ends of the transfer)

  7. #7
    Member wolfy's Avatar
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    ok i tried transferring an account again after updating, now passwd,v file gets changed from using /home3/ to /home/ when it should be /home2/ ... whats goin on with this?
    Last edited by wolfy; 05-25-2008 at 07:18 PM.

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