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  1. 05-01-2011 04:49 PM #1
    bayernbrufc
    bayernbrufc is offline
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    Exclamation Accout Suspended

    Hi folks,

    When attempting to navigate my browser to my website I get the message "Account Suspended" contact billing/support. I can find no way of contacting the host whatsoever and urgently need my website back "online".

    I cannot get to it by either using the browser or even attempt to edit via CPanel.

    Can someone please help?
    Last edited by bayernbrufc; 05-01-2011 at 04:50 PM. Reason: Subsribe
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  2. 05-01-2011 06:44 PM #2
    Kristian0911
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    Default Re: Accout Suspended

    Hi,

    You will need to contact your Hosting Provider to resolve this issue.

    Thanks.
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  3. 05-02-2011 09:17 AM #3
    cPanelJared
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    Default Re: Accout Suspended

    Unfortunately, Kristian0911's response is correct. No one in this forum has the access required to change this for you. You will need to contact your hosting provider.

    If you do not know who your host is, you can try using the following site, which will attempt to make an educated guess at who hosts your site:

    Web Hosting Search Tool | WhoIsHostingThis.com

    You may also check your billing records to find contact information for your host.
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support
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