Add On Domain Problem

[Sarah69]

Im trying to add an add on domain to my account. I have had the addon domain before and
I removed it. Now everytime I try to add the addon domain I get the following error:

domain.com is owned by another user.

I have gone and removed this domain from the DNS zone in WHM and I still cannot add it. When I do a locate domain.com in SSH, I find it in the below directory:

/var/cpanel/bandwidth/

However, when I try to remove it with the command line rm it is still there.

Does anyone have any ideas?

Thanks,

Sarah

[Marty]

I am having the same problem and have posted about it in another thread. I have not found a solution yet. My symptoms and description are exactly as yours.

[madaboutlinux]

This error occurs when addon is not added correctly and a entry is left somewhere :-
Check following files and remove the entry of the addon domain that u are not able to add :-
/var/cpanel/users
/var/named/ delete the domain.db file
/etc/named.conf
/etc/httpd/conf/httpd.conf
/etc/localdomains
/etc/userdomains
/etc/valiases/
/etc/vdomainaliases

Any entry left in one of these files will not allow you to add the addon domain. After removing all entries it should be fine.

[Sarah69]

Thanks Shekhar,

I searched those files and removed the domain name from them and it worked!

Sarah

[madaboutlinux]

You are Welcome......

[leem100]

Hi Guys,

After reviewing this topic and other topics about this same issue, I'm still experiencing problems creating an addon user. I have checked the files listing the previous post by Shekhar, but still no success. :-(

I have also grepped all files in the following directories:
/var/*
/etc/*

for any occurrence of my domain and removed the reference, but again no success.

Any further suggestions?

Thanks in advance.

[madhav]

make sure that you have restarted httpd and named services before trying again. I had the same problem but doing so fixed it for me

[koolcards]

Hi Guys,

After reviewing this topic and other topics about this same issue, I'm still experiencing problems creating an addon user. I have checked the files listing the previous post by Shekhar, but still no success. :-(

I have also grepped all files in the following directories:
/var/*
/etc/*

for any occurrence of my domain and removed the reference, but again no success.

Any further suggestions?

Thanks in advance.

Had to remove references to the addon domain in both

/var/named/chroot/etc/named.conf

and

/etc/named.conf

including

/etc/named.conf,v

THEN restart the named service. THEN it finally worked correctly. This was after making certain the add on domain was removed from all the other places mentioned here :

/var/cpanel/users/{removed from the user file for the addon domain}
/var/named/
/etc/httpd/conf/httpd.conf
/etc/localdomains
/etc/userdomains
/etc/valiases/
/etc/vdomainaliases/

as well as:

/etc/vfilters/
/etc/vfmail/