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  1. #1
    Member
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    Exclamation Add Mail Account Errors

    I Get this error

    Mail Account Maintenance



    Account Created

    The e-mail account pyro@site.us with the login The disk write test failed. You may have exceeded your quota, or the disk is full. and password mypasshere with a quota of 50 megs was successfully created.

    The Harddrive is only 37% full, and the account is Unlimited.

    Any ideas guys?

    Thanks

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    A few ideas:

    1. run /scripts/fixquotas to regenerate the disk quotas incase they're damaged

    2. Check that the disk still has sufficient free inodes using:

    df -ih
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
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  3. #3
    Member DigiCrime's Avatar
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    Im getting this error as well I had already ran a quota fix, rebooted server, checked on neccessary disk space, everything seems peachy

    /dev/hda5 514k 25k 489k 5% /
    /dev/hdd2 8.3M 1.3k 8.3M 1% /backup
    /dev/hdd1 1.2M 44 1.2M 1% /tmp
    /dev/hda1 25k 49 25k 1% /boot
    /dev/hda9 11M 307k 10M 3% /home
    none 63k 1 62k 1% /dev/shm
    /dev/hda7 1.2M 91k 1.1M 8% /usr
    /dev/hda6 1.2M 80k 1.1M 7% /var


    What next

  4. #4
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    Default mail

    Same,
    here is the output from df -ih:

    Filesystem Inodes IUsed IFree IUse% Mounted on
    /dev/hda2 1003K 27K 976K 3% /
    /dev/hda1 20K 47 20K 1% /boot
    /dev/hda8 5.9M 156K 5.8M 3% /home
    none 63K 1 63K 1% /dev/shm
    /dev/hda7 129K 45 129K 1% /tmp
    /dev/hda6 1.2M 89K 1.1M 8% /usr
    /dev/hda5 1003K 5.9K 997K 1% /var
    /tmp 129K 45 129K 1% /var/tmp


    BTW, im running:
    WHM 10.1.0 cPanel 10.2.0-C88
    CentOS 3.4 i686 - WHM X v3.1.0

    Thanks

  5. #5
    Member DigiCrime's Avatar
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    Default

    I contacted Cpanel support, awaiting a reply from them, Ive tried different things but no go.

  6. #6
    Member
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    Default

    Please reply with what they recommend

    Thanks

  7. #7
    Member bijo's Avatar
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    Aug 2004
    Location
    India
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    Default

    Quote Originally Posted by PyRoAcIdK
    I Get this error

    Mail Account Maintenance



    Account Created

    The e-mail account pyro@site.us with the login The disk write test failed. You may have exceeded your quota, or the disk is full. and password mypasshere with a quota of 50 megs was successfully created.

    The Harddrive is only 37% full, and the account is Unlimited.

    Any ideas guys?

    Thanks
    Hi,


    May be problem with conflicting uid of another user. please verify it in the /etc/passwd file.
    Is there any repeating entry in the /etc/passwd file correct it.
    Another reason is conflicting with another existing user
    Run this command
    find /home -user username
    If you get more than one main folder in the home directory. check the disk quota and permission of the individual folder and correct the ownership of the particular folder.
    Then check the disk quota of individual folders using this command
    du -csh
    May be it will help to solve your problem.

    And also change the quota value from unlimited to a number.

    Let me know the status.
    Bijo
    Yahoo: "bijo505"
    Msn: "bijo_baby@hotmail.com"
    AIM: "bijobaby"

    http://slashome.com

  8. #8
    Member DigiCrime's Avatar
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    Default

    Hi bijo

    These I already tried and nothing came back just as an FYI other guy might be different. Cpanel said their still looking at it, but their taking a while bout the time they get to it ill reload it

  9. #9
    Registered User
    Join Date
    Jan 2004
    Posts
    1

    Default Same here...

    Having the same problems here with one particular user. Not really sure what else to do. Everything looks fine according to the instructions in this thread.

    anyone still having problems?

  10. #10
    Member
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    Default

    Hey guys,
    ive done all the above, and there is nothing wrong with anything. But the error still remains....

    Also im now getting a HTTP 500 Internal Server error everytime i try to access /whm and /cpanel..

    Any ideas

    Thanks

  11. #11
    Member
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    May 2003
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    613

    Default

    Try: find / -user username

  12. #12
    Member
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    Jan 2005
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    Melbourne, Australia
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    Default

    root# find / -user pyrohost
    /var/spool/mail/pyrohost
    /usr/local/frontpage/www.pyrohost.us:80.cnf
    /home/backup2/cpbackup/weekly/temp2/va/temp2.com
    /home/backup2/cpbackup/weekly/temp2/vad/temp2.com
    /home/backup2/cpbackup/weekly/temp2/fp/www.temp2.com:80.cnf
    /home/backup2/cpbackup/weekly/temp2/vf/temp2.com
    /home/pyrohost/etc
    /home/pyrohost/etc/pyrohost.us
    /home/pyrohost/etc/pyrohost.us/passwd
    /home/pyrohost/etc/pyrohost.us/shadow
    /home/pyrohost/mail
    /home/pyrohost/mail/inbox
    /home/pyrohost/mail/pyrohost.us
    /home/pyrohost/mail/pyrohost.us/enflam3d
    /home/pyrohost/mail/pyrohost.us/enflam3d/inbox
    /home/pyrohost/public_html
    /home/pyrohost/public_html/_vti_pvt
    /home/pyrohost/public_html/setup.exe
    /home/pyrohost/public_html/LC.zip
    /home/pyrohost/tmp
    /home/pyrohost/tmp/analog
    /home/pyrohost/tmp/analog/4.html
    /home/pyrohost/tmp/analog/cache
    /home/pyrohost/tmp/analog/org.png
    /home/pyrohost/tmp/analog/browrep.png
    /home/pyrohost/tmp/analog/browsum.png
    /home/pyrohost/tmp/analog/os.png
    /home/pyrohost/tmp/analog/code.png
    /home/pyrohost/tmp/analog/type.png
    /home/pyrohost/tmp/analog/dir.png
    /home/pyrohost/tmp/analog/refsite.png
    /home/pyrohost/tmp/analog/size.png
    /home/pyrohost/tmp/analog/req.png
    /home/pyrohost/tmp/analog/redirref.png
    /home/pyrohost/tmp/analog/failref.png
    /home/pyrohost/tmp/analog/5.html
    /home/pyrohost/tmp/analog/searchw.png
    /home/pyrohost/tmp/analog/6.html
    /home/pyrohost/tmp/webalizer
    /home/pyrohost/tmp/webalizer/dns_cache.db
    /home/pyrohost/tmp/webalizer/webalizer.current
    /home/pyrohost/tmp/webalizer/daily_usage_200504.png
    /home/pyrohost/tmp/webalizer/hourly_usage_200504.png
    /home/pyrohost/tmp/webalizer/usage_200504.html
    /home/pyrohost/tmp/webalizer/ctry_usage_200504.png
    /home/pyrohost/tmp/webalizer/usage.png
    /home/pyrohost/tmp/webalizer/index.html
    /home/pyrohost/tmp/webalizer/webalizer.hist
    /home/pyrohost/tmp/webalizer/daily_usage_200505.png
    /home/pyrohost/tmp/webalizer/hourly_usage_200505.png
    /home/pyrohost/tmp/webalizer/usage_200505.html
    /home/pyrohost/tmp/webalizer/ctry_usage_200505.png
    /home/pyrohost/tmp/webalizer/daily_usage_200506.png
    /home/pyrohost/tmp/webalizer/hourly_usage_200506.png
    /home/pyrohost/tmp/webalizer/usage_200506.html
    /home/pyrohost/tmp/webalizer/ctry_usage_200506.png
    /home/pyrohost/tmp/awstats
    /home/pyrohost/tmp/awstats/awstats.pyrohost.us.conf
    /home/pyrohost/tmp/awstats/dnscachelastupdate.pyrohost.us.txt
    /home/pyrohost/tmp/awstats/awstats052005.pyrohost.us.txt
    /home/pyrohost/tmp/awstats/awstats062005.pyrohost.us.txt
    /home/pyrohost/tmp/webalizerftp
    /home/pyrohost/tmp/webalizerftp/dns_cache.db
    /home/pyrohost/tmp/webalizerftp/webalizer.current
    /home/pyrohost/tmp/webalizerftp/daily_usage_200504.png
    /home/pyrohost/tmp/webalizerftp/hourly_usage_200504.png
    /home/pyrohost/tmp/webalizerftp/usage_200504.html
    /home/pyrohost/tmp/webalizerftp/ctry_usage_200504.png
    /home/pyrohost/tmp/webalizerftp/usage.png
    /home/pyrohost/tmp/webalizerftp/index.html
    /home/pyrohost/tmp/webalizerftp/webalizer.hist
    /home/pyrohost/tmp/webalizerftp/daily_usage_200505.png
    /home/pyrohost/tmp/webalizerftp/hourly_usage_200505.png
    /home/pyrohost/tmp/webalizerftp/usage_200505.html
    /home/pyrohost/tmp/webalizerftp/ctry_usage_200505.png
    /home/pyrohost/tmp/webalizerftp/daily_usage_200506.png
    /home/pyrohost/tmp/webalizerftp/hourly_usage_200506.png
    /home/pyrohost/tmp/webalizerftp/usage_200506.html
    /home/pyrohost/tmp/webalizerftp/ctry_usage_200506.png
    /home/pyrohost/tmp/lastrun
    /home/pyrohost/tmp/lastrun.bw
    /etc/vdomainaliases/pyrohost.us
    /etc/valiases/pyrohost.us
    /etc/vfilters/pyrohost.us
    find: /proc/10621/fd/4: No such file or directory
    find: /proc/10631/fd: No such file or directory

  13. #13
    Member DigiCrime's Avatar
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    Nov 2002
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    388

    Default

    Just to add to this, Cpanels Dev team never did find out what was wrong, possible that the drive was bad so we replaced the drive and reloaded from Redhat 7.3 to CentOS 3.4

    Didnt change anything. Only thing I didnt try was terminating the account and re-creating it the customer wouldnt allow it so we just moved him to another server, problem didnt exist on server he was moved to.

    So I dunno what the problem was. If you dont have that option, back up their files manually and try just deleting the account and recreating it

  14. #14
    Member
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    Jan 2005
    Location
    Melbourne, Australia
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    Default

    Ok found my problem,

    When i restored the backup, the permissions must of stuffed up, because the permissions on the account were root:root, so guys try this

    Login to SSH
    su as root (or login as root, depending on if you disabled root ssh access)
    Code:
    cd /
    ls -l
    This is what it used to look like:

    drwxr-xr-x 9 root root 4096 Jun 1 16:30 pyrohost/

    Then:
    Code:
     
    chown pyrohost:pyrohost pyrohost
    then it should look like this:

    drwx--x--x 9 pyrohost pyrohost 4096 Jun 20 17:42 pyrohost/

    This fixed this problem for me, but im not sure about you guys.

  15. #15
    Member
    Join Date
    Sep 2004
    Location
    U.K.
    Posts
    265

    Default

    I had the exact problem , Chowning there home folder to there user fixed it.

    (Was root.root)

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