Add SubDomain no longer works

[bwheatley]

Add subdomain says it works and it creates the subdirectory but not the apache reference in httpd.conf and then i see this in /var/log/secure

Any ideas? using X3 and X it does the same thing.

Jan 29 09:14:48 ww1 Cp-Wrap[10606]: Pushing "32054 ADD merchant XXXXXXXXX 0 /home/uullc/public_html/merchant " to '/usr/local/cpanel
/bin/domainadmin' for UID: 32054
Jan 29 09:14:52 ww1 Cp-Wrap[10606]: CP-Wrapper terminated without error

There are no other logs in /usr/local/cpanel either these are the only messages i can see that might give some insight.

[DimensionZero]

Hmm, I have this issue as well.

Just to add, the subdomain on the user side appears to have been properly created but when you view the DNS zone via WHM, nothing has been added. The virtual host entries are also properly added to apache so it appears this is the only problem.

I did a search on here and couldn't find anything.
Any help would be greatly appreciated.

I am using WHM 11.15.0 cPanel 11.18.3-R21703 on CENTOS Enterprise 5 x86_64 on standard - WHM X v3.1.0
cPanel is set to update to the latest Release version.


Thanks!

[cpanelkenneth]

Hmm, I have this issue as well.

Just to add, the subdomain on the user side appears to have been properly created but when you view the DNS zone via WHM, nothing has been added. The virtual host entries are also properly added to apache so it appears this is the only problem.

I did a search on here and couldn't find anything.
Any help would be greatly appreciated.

I am using WHM 11.15.0 cPanel 11.18.3-R21703 on CENTOS Enterprise 5 x86_64 on standard - WHM X v3.1.0
cPanel is set to update to the latest Release version.


Thanks!

Is anything recorded in /usr/local/cpanel/logs/error_log regarding the subdomain?

[DimensionZero]

Hmm, I just tried it again since the error log had already been rotated and everything is working now. Weird.

I'll have to wait and see if it happens again.

Thanks for the quick response though, Kenneth.

[ReiJu]

I had this problem since last night (I run upcp every night by cron). The error_log shows something like this:

open2: exec of ./domainadmin.orig  failed at /usr/local/cpanel/bin/domainadmin line 8
Cpanel::AdminBin::adminrun(domain) set error in context subdomain
Tue Apr 29 01:16:24 2008 warn [subdomain::addsubdomain]: Encountered error in subdomain::addsubdomain: Error from domain wrapper:   at /usr/local/cpanel/Cpanel/EventHandler.pm lin
e 48
        Cpanel::EventHandler::event(1, 'post', 'subdomain', 'addsubdomain', 'HASH(0xa430f24)', 'ARRAY(0x91c03e8)') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 181
        Cpanel::SubDomain::addsubdomain('test', 'amikyapri.ac.id', 0, 0, 'public_html_test') called at cpanel.pl line 3015
        main::dosubdomain('addsubdomain($FORM{\'domain\'},$FORM{\'rootdomain\'},0,0,$FORM{\...') called at cpanel.pl line 1762
        main::exectag('<cpanel SubDomain="addsubdomain($FORM{\'domain\'},$FORM{\'rootdo...') called at cpanel.pl line 4806
        main::dotag('addsubdomain') called at cpanel.pl line 4673
        main::cpanel_parseblock('SCALAR(0x919fa24)') called at cpanel.pl line 4625
        main::cpanel_parse('GLOB(0x9fa5264)') called at cpanel.pl line 1295

I changed the file /usr/local/cpanel/bin/domainadmin (you can see the changes in diff output), and this problem solved. But I don't think this is the right way. Any enlightenment?

# diff -Naurp /usr/local/cpanel/bin/domainadmin{.20080429,}
--- /usr/local/cpanel/bin/domainadmin.20080429  2008-04-29 01:21:41.000000000 +0000
+++ /usr/local/cpanel/bin/domainadmin   2008-04-29 01:18:36.000000000 +0000
@@ -5,7 +5,7 @@ open F,">>/tmp/log1";print F "--- input
 
 use FileHandle;
 use IPC::Open2;
-$pid = open2(*Reader, *Writer, "./domainadmin.orig ".join(" ",@ARGV) );
+$pid = open2(*Reader, *Writer, "/usr/local/cpanel/bin/domainadmin.orig ".join(" ",@ARGV) );
 print Writer @INPUT;
 @OUTPUT = <Reader>;
 print @OUTPUT;

[cpanelnick]

I had this problem since last night (I run upcp every night by cron). The error_log shows something like this:

open2: exec of ./domainadmin.orig  failed at /usr/local/cpanel/bin/domainadmin line 8
Cpanel::AdminBin::adminrun(domain) set error in context subdomain
Tue Apr 29 01:16:24 2008 warn [subdomain::addsubdomain]: Encountered error in subdomain::addsubdomain: Error from domain wrapper:   at /usr/local/cpanel/Cpanel/EventHandler.pm lin
e 48
        Cpanel::EventHandler::event(1, 'post', 'subdomain', 'addsubdomain', 'HASH(0xa430f24)', 'ARRAY(0x91c03e8)') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 181
        Cpanel::SubDomain::addsubdomain('test', 'amikyapri.ac.id', 0, 0, 'public_html_test') called at cpanel.pl line 3015
        main::dosubdomain('addsubdomain($FORM{\'domain\'},$FORM{\'rootdomain\'},0,0,$FORM{\...') called at cpanel.pl line 1762
        main::exectag('<cpanel SubDomain="addsubdomain($FORM{\'domain\'},$FORM{\'rootdo...') called at cpanel.pl line 4806
        main::dotag('addsubdomain') called at cpanel.pl line 4673
        main::cpanel_parseblock('SCALAR(0x919fa24)') called at cpanel.pl line 4625
        main::cpanel_parse('GLOB(0x9fa5264)') called at cpanel.pl line 1295

I changed the file /usr/local/cpanel/bin/domainadmin (you can see the changes in diff output), and this problem solved. But I don't think this is the right way. Any enlightenment?

# diff -Naurp /usr/local/cpanel/bin/domainadmin{.20080429,}
--- /usr/local/cpanel/bin/domainadmin.20080429  2008-04-29 01:21:41.000000000 +0000
+++ /usr/local/cpanel/bin/domainadmin   2008-04-29 01:18:36.000000000 +0000
@@ -5,7 +5,7 @@ open F,">>/tmp/log1";print F "--- input
 
 use FileHandle;
 use IPC::Open2;
-$pid = open2(*Reader, *Writer, "./domainadmin.orig ".join(" ",@ARGV) );
+$pid = open2(*Reader, *Writer, "/usr/local/cpanel/bin/domainadmin.orig ".join(" ",@ARGV) );
 print Writer @INPUT;
 @OUTPUT = <Reader>;
 print @OUTPUT;

Try /scripts/upcp --force

[DimensionZero]

Bringing this one back from the dead...

So I'm not sure what's causing this but here's a bit more information.

We have 1 account (domain1.com) which contains an add-on domains (domain2.com, domain3.com)

What happens is, when we try to add a subdomain to domain2.com, the DNS records in /var/named/domain2.com.db do not get created.

Manually editing the zone in WHM works fine.

Adding subdomains to domain1.com works fine and as far as I can tell, works fine for all other accounts including domain3.com which makes it even more confusing.

We've tried removing domain2.com from cpanel completely, making sure all traces were gone on the server (i deleted the XDNS entries in /var/cpanel/users/[cpaneluser] and ran /scripts/updateuserdomains)

Still nothing.

In past cases, we found that running /scripts/upcp --force would resolve the issue until what I suspected was an auto update or something (I'm not 100% sure about this) where it would suddenly stop working again...

There were no error messages in /usr/local/cpanel/logs/error_log or anything to suggest that something had gone wrong.


Any additional help would be greatly appreciated.
As I said, so far, it seems like it's just affecting this one domain.


Thanks!!

[cpanelkenneth]

Please open a support ticket for this. Thank you.