Addon Domain not working

[quadrahost]

WHM 9.9.9 cPanel 9.9.9-C140
RedHat Enterprise 3 i686 - WHM X v3.1.0

I put in a trouble ticket over 12 hours and it is still not resolved

I have a client that is trying to add a 7th domain onto his account and he keeps getting the following error:

--------------------------------
You do not have access to park on top of xxx.xxxxx.com

Removed Entry from httpd.conf The subdomain, xxx.xxxxx.com has been removed.

xxxx.com could not be setup. The subdomain xxx.xxxxx.com was not setup either.

--------------------------------

His nameservers are setup correctly and the cpanel page that says "There is no website configured at this address." shows up.

His account is set to allow 500 addon domains, ftp, email, etc, so it's not an issue with not being allowed.

httpd.conf does not show anything related to his site name.

I have made sure there is no dns zone for his domain either.

What can I do?

[Blasted_Heath]

Exactly the same problem, and it's only happening to one of my users, as far as I can tell. Can add addon domains / subdomains to other accounts.

WHM 9.9.9 cPanel 9.9.9-E142
RedHat Enterprise 3 i686 - WHM X v3.1.0

[boeki]

same here on 9.9.9-R14.

it doesn't work with "unlimited", 0, or blank in add-on and parked domains.

works only if there is a number greater than 0, such as 999.

[PPNSteve]

seems we're having a similar issue using WHM 9.9.9 cPanel 9.9.9-C140 and RedHat Enterprise 3 i686 - WHM X v3.1.0

subdomains are not added, no error message is shown.

addon-domains shows:

Addon Domain Additions


You do not have access to park on top of blah

Removed Entry from httpd.conf

any solution due soon???

[bijo]

WHM 9.9.9 cPanel 9.9.9-C140
RedHat Enterprise 3 i686 - WHM X v3.1.0

I put in a trouble ticket over 12 hours and it is still not resolved

I have a client that is trying to add a 7th domain onto his account and he keeps getting the following error:

--------------------------------
You do not have access to park on top of xxx.xxxxx.com

Removed Entry from httpd.conf The subdomain, xxx.xxxxx.com has been removed.

xxxx.com could not be setup. The subdomain xxx.xxxxx.com was not setup either.

--------------------------------

His nameservers are setup correctly and the cpanel page that says "There is no website configured at this address." shows up.

His account is set to allow 500 addon domains, ftp, email, etc, so it's not an issue with not being allowed.

httpd.conf does not show anything related to his site name.

I have made sure there is no dns zone for his domain either.

What can I do?

Did you check the tweak setting of WHM?. Could you please check the WHM >> Tweak setting >> Domains. May be it will help you.

[KimBO]

I checked the tweak settings, but nothing change....

Is there a solution?

KimBO

[projectandrew]

Same problem here - has anybody submitted this to the bugzilla? Not checked myself...

For reference:

FAQ: I've found a bug in cPanel/WHM - who do I tell?
http://www.unofficial-support.com/node/61

[projectandrew]

Just found it:

http://bugzilla.cpanel.net/show_bug.cgi?id=1942

[Blasted_Heath]

Updated to 10.0.0 EDGE-3, and it's working again

[projectandrew]

Just noticed the entry in the change log myself:

http://layer1.cpanel.net/ChangeLog.cgi?build=10.0.0_(build_3)_-_EDGE_Tree

I mirror the changelog on my site, just in case people prefer a different way of viewing it, or if the cpanel site is down:

http://www.unofficial-support.com/ne...nel_change_log

[PPNSteve]

it's reported http://bugzilla.cpanel.net/show_bug.cgi?id=1942 (you're welcome) and fixed in edge and should reach current and release by end of today or tommorow.

at least thats what they've said.

[projectandrew]

A new RELEASE has been posted today - I've upgraded but not tested creating a new subdomain yet.

[PPNSteve]

yeah the bug-zilla message said it's fixed in release and i believe current as well.. i'll see what happens in tonights auto-update and test it again tomorrow...

------- Additional Comments From nick@cpanel.net 2005-01-19 11:10 -------
RELEASE is now fixed as well.

(EDGE,CURRENT,RELEASE) x86_64 and freebsd x86 (EDGE,CURRENT)

will be fixed by tonight.

[Hoojx]

Updated to CURRENT and I'm able to add addons domain without any problem now.

[projectandrew]

Cool