Addon domain is turning into a parked domain...

[bazzi]

Hi.

A client of ours can't create a addon domain: It automaticly turned into a parked domain.

I have tryed it for him, but it also turned into a parked domain. The subdomain and user are made, but the addon domain isn't. It is only turned into a parked domain.

Any idea what can we do to fix it so the client is satisfiet.

I am running:
WHM 11.11.0 cPanel 11.15.0-C17483
CENTOS Enterprise 4.5 i686 on standard - WHM X v3.1.0
with ea3 and apache 2.2

[cPanelBilly]

I have been trying to replicate this in our test environment and am unable to. This was a possibility in a much older build however the one you are reporting as using it shouldn't happen on. Please open a support ticket so we can look into this further.

[LBJ]

To replicate the issue, use the X theme rather than the X3.

The fault appears to only exist in the older X theme.

Best Regards,

LBJ

[markfrompf]

Ok, so a good workaround would be to use the X3 theme?

[LBJ]

Yep. That will fix it.

Best Regards,

LBJ