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  1. #1
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    Default After update today 500 errors on entire server!!

    How can I fix this quickly please?

  2. #2
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    Default

    What exactly was updated and what were the manual changes made on the server?

    What do the Apache error logs say at:

    /usr/local/apache/logs/error_log

  3. #3
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    Default

    Just checking the logs now. Just the normal scripts/upcp everything was fine before it. No manual changes made.

  4. #4
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    Default

    The logs are just showing Premature End of Script Headers and Invalid method in request \x16\x03\x01

  5. #5
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    Default

    strange... have someone login and check as the logs aren't giving clear indication of the exact problem.

  6. #6
    Member Janak's Avatar
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    Default

    Make sure that the port in all of your VirtualHost & NameVirtualHost directives are up to date in your apache httpd config file.

  7. #7
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    Default

    No other error messages anywhere, ports are up to date nothing different.

  8. #8
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    Default

    Found this error message at the very start of the other errors:

    Request exceeded the limit of 10 internal redirects due to probable configuration error Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace

    But that was at the start and not since.

    Also rebuilt apache with no difference
    Last edited by lynnette; 12-12-2009 at 09:05 AM.

  9. #9
    Member Janak's Avatar
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    Default

    Quote Originally Posted by lynnette View Post
    No other error messages anywhere, ports are up to date nothing different.
    Can you please provide more details like when are you getting 500 errors? while browsing websites hosted on server? can you please paste exact error here?

  10. #10
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    Default

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@theguruonline.biz and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    ==========================================
    Just when we are trying to get to the websites

  11. #11
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    Default

    We turned off Apache suexec and can now see the pages, any ideas?

  12. #12
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    Default

    Well its fixed, rebuilt apache without mod suphp then rebuilt it again with and now it all works.

  13. #13
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    Default

    Quote Originally Posted by lynnette View Post
    Well its fixed, rebuilt apache without mod suphp then rebuilt it again with and now it all works.
    Great to here your issue is resolved. Basically, suPHP is more secure for running PHP applications. It will prevent 777 permissions to files and folders. With suPHP 777 is equivalent to 755. It was giving 500 error because of 777 permissions of your website files and folders.

  14. #14
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    Quote Originally Posted by thewebhosting View Post
    Great to here your issue is resolved. Basically, suPHP is more secure for running PHP applications. It will prevent 777 permissions to files and folders. With suPHP 777 is equivalent to 755. It was giving 500 error because of 777 permissions of your website files and folders.
    We have always had suphp on our server with no problems, so it wasn't a permissions issue. We had to rebuild apache without it and then rebuild it again with it, so all I can assume is there was a problem with suphp.

  15. #15
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    Default Explanation of the solution

    Form some reason, apache can't handle suphp logs greatest than 2 GB.
    So if you are experiencing this kind of problem, please go and check your:

    /usr/local/apache/logs/suphp_log

    If is more than 2 GB, sure it is the cause of the problem.
    Rename it, so cPanel creates it again, clean

    And all is working again !

    Bye!!

    German.

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