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  1. #1
    Member
    Join Date
    Feb 2003
    Posts
    48

    Default All emails end at /dev/null

    I have an odd problem with one of my customers

    I was sending today some test emails with this resoult

    2006-07-11 23:00:11 1G0UxP-00043c-OE <= jorgec@xxxx.com H=(xxx.xxx.xxx) [209.xxx.xxx.xxx] P=esmtps X=TLSv1ES-CBC3-SHA:168 S=1864 id=13210231649.20060711210038@xxxx.com
    2006-07-11 23:00:11 1G0UxP-00043c-OE => /dev/null <username@userdomain.org> R=central_filter T=**bypassed**
    2006-07-11 23:00:11 1G0UxP-00043c-OE => /dev/null <eric@userdomain.org> R=central_filter T=**bypassed**

    As you can see both emails end on /dev/null bypassed.

    But I have no idea of why.
    Can anybody give me some idea of what may be happening?

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge doubleg's Avatar
    Join Date
    Feb 2005
    Posts
    22

    Default

    is the account over quota?

    It might be. Depening on how the server is setup it might just delete email that it does not have room to store.

    Check the email accounts quota..

  3. #3
    Member
    Join Date
    Feb 2003
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    48

    Default

    No, not at all, not the account, nor the email account. Both have plenty free space.

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge doubleg's Avatar
    Join Date
    Feb 2005
    Posts
    22

    Default

    Hmm..

    did you check the /etc/valiaes/<domain> file?

    it might be set to null route for some reason.

    It could be a filter file gone mad too..

    make sure syntax in

    /etc/vfilters/<domain> looks ok too.

    This does not happen to be the main email account for the domain?

    you might want to open a ticket with your web hosting company.

  5. #5
    Member
    Join Date
    Feb 2003
    Posts
    48

    Default

    Thank you very much!
    Stupid me, I forgot to check on the filters, I was sending email with test on the header, and the customer have filtered that word

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