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  1. #1
    Member
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    Sep 2004
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    14

    Default All FTP accounts no longer work.

    For some reason all the FTP accounts do not work. They say login / pass incorrect. I'm not sure what happened but they all seemed fine 24 hours ago. WHM 9.7.2 cPanel 9.7.7-R15

  2. #2
    BANNED
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    Feb 2002
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    Default

    /scripts/fixproftpdconf

    if that doesnt work

    mv /etc/proftpd.conf /etc/proftpd.conf.bad
    /scripts/rebuildproftpd

  3. #3
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    Sep 2004
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    Default

    That did the trick. Thx

  4. #4
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    Sep 2004
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    Default

    Ok I thought everything was fine. Seems all user created FTP accounts both current and new do not work. They no longer look like username@domain.com instead they are just the username.

  5. #5
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    Feb 2002
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    Default

    They are suppose to be just username, unless they are additional FTP accounts created in cpanel

  6. #6
    Member
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    Sep 2004
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    14

    Default

    Yes it's the additional ones that don't work.

  7. #7
    Registered User
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    Sep 2004
    Posts
    4

    Default

    Same here. The additionnal accounts don't seem to work anymore. Our web site host is looking into this.

  8. #8
    Member linux-image's Avatar
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    Jun 2004
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    India
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    cPanel/Enkompass Access Level

    Root Administrator

    Default

    a wild guess:

    /scripts/ftpupdate

    might help.

  9. #9
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    Sep 2004
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    Default

    That didn't work. I tried both username@domain.com and username. Neither one seems to work.

  10. #10
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    Oct 2002
    Location
    Stanton, Michigan.
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    Default

    Silly question. what client are you using to try connecting?

    if you're using internet explorer the user@domain:password@domain won't work properly.

    if you're using IE it'll need to be something to the effect of ftp://user%40domain:password@domain
    Last edited by Pyro411; 09-29-2004 at 02:23 PM.

  11. #11
    Member
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    Sep 2004
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    Default

    I'm using FlashFXP. All accounts worked before but a few days ago they all would not work. I ran the repair scripts which fixed the main FTP accounts but not the user created ones.

  12. #12
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    Oct 2004
    Location
    Illinois
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    6

    Default FTP Accounts Disappeared

    Okay my user created FTP accounts disappeared.. whats the deal?

  13. #13
    Registered User
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    Sep 2004
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    4

    Default

    Quote Originally Posted by pmayo
    I'm using FlashFXP. All accounts worked before but a few days ago they all would not work. I ran the repair scripts which fixed the main FTP accounts but not the user created ones.
    I'm also using FlashFXP and observed the same phenomenon. Anything but the main FTP account would work. My host has had a look and says the problem should be fixed. The anonymous FTP account works now but none of the users ones. I've been spending my time trying to figure out if the convention to log in has been changed but there is no mention of this anywhere.

    Edit : Just tried logging in via Internet Explorer and the connection is being refused. I think there's a problem with the passwords.
    Last edited by Fearless; 10-06-2004 at 02:14 PM.

  14. #14
    Member
    Join Date
    Sep 2004
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    422

    Default

    Pure-ftpd was updated automatically if you had the rpm updates set to auto.

    There are a few problems seenn after this update, such as users not being chrooted anymore on 3 out 3 servers that I have looked at today - The users who set the directory ie /public_html/ within their ftp clients can't login as its looking for public_html under /

    Try logging in as a standard account user and cd / - see where that takes you.

  15. #15
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    Sep 2004
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    Default

    Tried everything but no luck. Everything works except the user accounts.

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