Am i not receiving some mail?

[damainman]

I noticed this in WHM under the mail statistics:

16 root@myserver.net: retry timeout exceeded

I've also noticed i haven't received some mail that was sent there. It also list two of my other emails. These are email addresses located on my server.

Does anyone know wat could be wrong, and how i could i correct it?

Thank you in advance.

[chirpy]

Are you running MailScanner?

If so, you should make sure that you have the following line in the first textbox within the Advanced Mode of the Exim Configuration Editor:

queue_only_override = false

If that's not the issue, then a search of /var/log/exim_rejectlog for root might be a goos starting place.

[damainman]

Thank you Chirpy.

I just looked at the first Textbox, under where it says: #!!# cPanel Exim 4 Config


And no it doesn't say: queue_only_override = false

I'm going to put it in now, but can you tell me what that does? I'm using the old modified layer1 mailscanner installer that was posted on the forums a long time ago, before you came out with your recent install script.

Is there any other configurations I should have made?

Another thing i noticed in the statistics page was this:

Under "Grand total summary" near the top, it displays thigh:

At least one address
Delayed Failed
45 1.5% 121 4.2%

[chirpy]

The line prevents the root account from overriding your queue configuration. This restriction is required in a MailScanner installation because of the way the sending and receiving queues are split. Without it, root emails (especially CRON emails) can get lost.

[puzz1ed1]

Jonathan,

just noticed that MailScanner had stopped working over night - adding this line back into exim.conf fixed it, but it always used to be there (as you know, it was all working OK... eventually )

I'm guessing it's down to a cPanel update and therefore could stop again at any time without us knowing until everyone gets lots of spam - is there a way of checking on this via CRON??

Steve

[chirpy]

You didn't install the clamavconnector did you?

[chirpy]

Actually, I've just discovered that if you have cPanel Pro installed via WHM > Add-on Modules, when it upgrades, it doesn't bother running:

/scripts/mailscannerupdate

Which you need to do. Looks like cPanel are trying to break MailScanner.

[damainman]

hey chirpy i looked through all all the text boxes in exim, and they were all emtpy. However i ran the /scripts/mailscanner update, and now in the 3rd text both it displays this:

#!!# ACL that is used after the RCPT command
check_recipient:
# Exim 3 had no checking on -bs messages, so for compatibility
# we accept if the source is local SMTP (i.e. not over TCP/IP).
# We do this by testing for an empty sending host field.
accept hosts = :


# Accept bounces to lists even if callbacks or other checks would fail
warn message = X-WhitelistedRCPT-nohdrfromcallback: Yes
condition = \
${if and {{match{$local_part}{(.*)-bounces\+.*}} \
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}} \
{yes}{no}}

accept condition = \
${if and {{match{$local_part}{(.*)-bounces\+.*}} \
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}} \
{yes}{no}}


# Accept bounces to lists even if callbacks or other checks would fail
warn message = X-WhitelistedRCPT-nohdrfromcallback: Yes
condition = \
${if and {{match{$local_part}{(.*)-bounces\+.*}} \
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}} \
{yes}{no}}

accept condition = \
${if and {{match{$local_part}{(.*)-bounces\+.*}} \
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}} \
{yes}{no}}

#if it gets here it isn't mailman

#sender verifications are required for all messages that are not sent to lists

require verify = sender
accept domains = +local_domains
endpass

#recipient verifications are required for all messages that are not sent to the local machine
#this was done at multiple users requests

message = "The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
verify = recipient

accept domains = +relay_domains

warn message = ${perl{popbeforesmtpwarn}{$sender_host_name}}
hosts = +relay_hosts
accept hosts = +relay_hosts

warn message = ${perl{popbeforesmtpwarn}{$sender_host_address}}
condition = ${perl{checkrelayhost}{$sender_host_address}}
accept condition = ${perl{checkrelayhost}{$sender_host_address}}

accept hosts = +auth_relay_hosts
endpass
message = $sender_fullhost is currently not permitted to \
relay through this server. Perhaps you \
have not logged into the pop/imap server in the \
last 30 minutes or do not have SMTP Authentication turned on in your email client.
authenticated = *

deny message = $sender_fullhost is currently not permitted to \
relay through this server. Perhaps you \
have not logged into the pop/imap server in the \
last 30 minutes or do not have SMTP Authentication turned on in your email client.


#!!# ACL that is used after the DATA command
check_message:
require verify = header_sender
accept

Is this safe to keep, or should it be modified or something?

Thank you for all your help

[puzz1ed1]

You didn't install the clamavconnector did you?

not after last weekend, no!

[chirpy]

Is this safe to keep, or should it be modified or something?

That's normal and would have been there before

[chirpy]

not after last weekend, no!

Ah!, Yes, I remember now