awstats addon domains not updating anymore

[jamesbond]

Awstats appears not to be updating anymore with addon domains.
Last updates are Oct 13

Anyone else experience the same issue?

[SonServers]

I've just noticed this today as well on my server's AWstats for subdomains. I'm running FreeBSD and updated to Cpanel 9.9.2-S9. Since the update, AWstats are not updating on subdomains (three days now). They still work on the main domains fine.

When I click on "update now" for any domain's subdomain stats, I get this error:

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Error: Plugin load for plugin 'geoipfree' failed with return code: Error: Can't locate Memoize.pm in @INC (@INC contains: /usr/local/lib/perl5/site_perl/5.6.1/mach /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.6.1/BSDPAN /usr/local/lib/perl5/5.6.1/mach /usr/local/lib/perl5/5.6.1 . ./lib ./plugins ./plugins) at /usr/local/lib/perl5/site_perl/5.6.1/Geo/IPfree.pm line 22. BEGIN failed--compilation aborted at /usr/local/lib/perl5/site_perl/5.6.1/Geo/IPfree.pm line 22. Compilation failed in require at (eval 1) line 1.

Setup ('/usr/home/username/tmp/awstats/awstats.subdomain.username.com.conf' file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in 'docs' directory).
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Is anyone else seeing this and/or have an easy fix?
Thanks.

Edit/Update
I was later able to fix my own problem. I found the "Memoize.pm" file it was complaining about in the ports and installed it. That seems to have cleared up the problem with my subdomain stats. I don't have any add on domains so I can not confirm that.

[nickn]

It'd be helpful if you put a bug report in for this. cPanel uses the geoip module if it's available, but it doesn't check for this additional module.

[jamesbond]

I have the same error ( 9.2.2 S8 - RH7.3 - Perl 5.6.1 ) I'm not sure how to add the missing module though.

Error: Plugin load for plugin 'geoipfree' failed with return code: Error: Can't locate Memoize.pm in @INC (@INC contains: /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.6.1/i386-linux /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl . ./lib ./plugins ./plugins) at /usr/lib/perl5/site_perl/5.6.1/Geo/IPfree.pm line 22. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.6.1/Geo/IPfree.pm line 22. Compilation failed in require at (eval 1) line 1.

Setup ('/home/user/tmp/awstats/awstats.addon.domain.conf' file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in 'docs' directory).

UPDATE: Installing the perl module 'Memoize' through the 'install a perl module' feature in WHM solved the issue for me as well.

[HostIt]

Solution: Install Perl Module "Memoize"
Can be done via WHM - "Install a Perl Module"

[wineo]

Thanks, that seemed to do the trick for me!

[Webhost Profess]

/scripts/runweblogs username

[gordita]

All my domains give that error for Awstats when I run /scripts/runweblogs username

Any suggestions?

[HostIt]

The answer has already been mentioned:

Solution: Install Perl Module "Memoize"
Can be done via WHM - "Install a Perl Module"

[damainman]

Off-Topic:

How would one actually view just the stats of a add-on domain or a subdomain? Currently I see how to view the stats for the main account which basically has all the folders,etc.. but how would i view a particular add-on domain?

Thank you.

[nzservers]

digging up the past :P

I just had this same error on a rh 7 box so I installed memoise and that seemed to fix it but subdomain stats for awstats are not being updated. checking other servers I find the same thing, zero stats for subdomains for awstats only.
have tried /scripts/fixsubdomainlogs and /scripts/runweblogs but still no change.

any ideas?