awstats not updating on 10.8.2-R83

[wantmoore]

About a week ago, we recently updated our machine to 10.8.2-RELEASE_83 and stats have not been updated since. Machine is RHEL 3 using latest perl (5.8.7). I tried running /scripts/runstatsonce and received the following:

This script requires cPanel 6.4.2 Build 11+
tar: This does not look like a tar archive
tar: Skipping to next header
tar: Archive contains obsolescent base-64 headers
tar: Error exit delayed from previous errors
Unable to chdir: No such file or directory at /usr/local/cpanel/bin/rrdtoolinstall line 17.
/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr

Any suggestions?

[wantmoore]

Looks like it was a problem with the latest RELEASE build 10.8.2R-83. Upgrading to CURRENT build 10.8.2-C92 seems to have fixed the problem.

[stankdawg]

Looks like it was a problem with the latest RELEASE build 10.8.2R-83. Upgrading to CURRENT build 10.8.2-C92 seems to have fixed the problem.

I had the same problem and upgrading to the latest CURRENT release did not work for me. Does anyone have other suggestions?

[jeanie]

I am seeing this same issue.

When I tried to update to the CURRENT release, I saw the same error:

Waiting for whostmgrd to shutdown......Done
/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
Waiting for cppop to shutdown......Done

Are there any other possible fixes?

[matthewdavis]

Check this thread for the solution:
http://forums.cpanel.net/showthread.php?p=254191