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  1. #1
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Apr 2002
    Posts
    686
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default backup MX problem - 550 error

    Ive got a weird issue that has just popped up

    ive got a client runnign a remote mailserver and he has his MX 0 record pointing to his server and it works fine

    However we set him up a backup MX record on his account so that mail would be sent to our server and queued if his mailservice was down

    this worked well for ages and now we are getting the error:

    550-permitted to relay through this server. Perhaps you have not logged into
    550-the pop/imap server in the last 30 minutes or do not have SMTP
    550 Authentication turned on in your email client.
    his domain is setup in the /etc/remotedomains file and not in /etc/localdomains obviously but his mail shoul still be able to be queued on our server using his MX 10 record but it wont

    anyone have any ideas as to whats causing this? and how to get around it?

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Apr 2002
    Posts
    686
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    never mind founf the issue for some reason the domain dropped form the /etc/secondarymx file

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