Backup not backing up public_html

[Chriz1977]

Hi

I have backups set for daily. I have just noticed that when i pull the backup files everything is in there except public_html. This is a bit of a problem as thats the most important part of the backup.

Anyone had this problem before or any ideas if ive done something wrong?

Cheers

Chriz

[cPanelDavidG]

To clarify, are other contents of /home present in the backup (such as ~/mail, ~/public_html etc.) and only ~/public_html is missing?

[Immortal]

Got this happened as well. Only the public_html is NOT backed up.

Here is the log:


--------------------------------------------------------
pkgacct started.
pkgacct version 6.0 - running with uid 0 using time::hires for speedups Copying Reseller Config...Done Copying Suspension Info (if needed)...Done Copying SSL Certificates, CSRS, and Keys...Done Copying Counter Data....Done Copying Bandwidth Data.......*all domains, all addons*...Done
Copying Mail files....Done
Copying frontpage files....Done
Copying proftpd file....Done
Copying www logs.............
.........
.........
.........
.........
.........
.........
.........
.........
.........
.........
Done
Grabbing mysql dbs............
.........
.........
.........
.........
.........
.........
.........
Done
Grabbing mysql privs...Done
Grabbing PostgreSQL databases............
Done
Grabbing PostgreSQL privileges...Done
Copying mailman lists....Done
Copying mailman archives....Done
Copying homedir....Done
Copying cpuser file.......Done
Copying crontab file.......Done
Copying quota info.......Done
Storing Subdomains....
Done
Storing Parked Domains....
Done
Storing Addon Domains....
Done
Storing ssl domain......Done
Copying password.......Done
Copying shell.......Done
pkgacctfile is:*sensitive_data*
Creating Archive ....Done
md5sum is: *sensitive_data*
--------------------------------------------------------


LE: CPanel 11.11.0-RELEASE 16774 has been used

[cPanelDavidG]

I'd recommend submitting a support request about this.

[mstorman]

If you look at the log, towards the bottom of the screen, you can see

Copying homedir....Done

If you open that directory, your public_html folder should be in there.

Matthew.

[wahabkhan]

Hey, Fraud, how are you? Did you steal from someone else too ? It exists in homedir/ . Look more closely