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  1. #1
    Member
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    Nov 2005
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    Arrow Bandwidth accounting issue...

    Found this on two servers: bandwidth is counted not for all accounts... (one server is current, another is edge). Some accounts are OK, but others seem to be "frozen".

    What should I check?

  2. #2
    Member
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    Nov 2005
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    Default

    I've tried this with both servers: I upload a big file into a generic user account (created for myself couple weeks ago), then I generate about 1GB of traffic. It's been more than 10 hours since I did it but stats did not change at all (but for some other accounts bandwidth stats seem to work fine)

  3. #3
    Member hostmedic's Avatar
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    Apr 2003
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    Ohio
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    cPanel/Enkompass Access Level

    DataCenter Provider

    Default this may help

    Training doc in pdf has some good info - begin looking around page 50 - 60

    http://trainingseminar.cpanel.net/sl...leshooting.pdf

    in short - you may just need to kick the log into running



    Feel like your Cloud Provider's just weathering the storm? Hop Off the Cloud - The Weathers nicer over here.

  4. #4
    Member hostmedic's Avatar
    Join Date
    Apr 2003
    Location
    Ohio
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    cPanel/Enkompass Access Level

    DataCenter Provider

    Default call similar to :

    /usr/local/cpanel/cpanellogd username
    – /scripts/runweblogs username
    – /scripts/runlogsnow



    Feel like your Cloud Provider's just weathering the storm? Hop Off the Cloud - The Weathers nicer over here.

  5. #5
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    Nov 2005
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    Default

    Thanks for your replies and for the link!

    After some more experiments I think I found the problem: the bandwidth, consumed by a PHP-script (incoming bandwidth) is not counted.....

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