Bandwidth usage lost after pkgacct / restorepkg

[nicklas]

Hi,

I have transferred a few accounts as follow;

1. /scripts/pkgacct USERNAME
2. move the USERNAME.tar.gz over to the new server and then
3. /scripts/restorepkg USERNAME

When I check in WHM bandwidth usage all previous months are gone, how to solve this.

Thanks

[nicklas]

No One ?

Gosh, seems to be the only one with problem then.

[Jason2Jason]

Just to let you know that we too just transferred many accounts from an older server to a new one, and all bandwidth data was lost. It started counting again from the day the transfer was done.

If you really need the records back you may be able to copy the log files that record this data from your old server if you know where to look. Unfortunatly I don't have this information at hand, and I am not sure if it's as simple as just copying them over or not.

[nicklas]

Just to let you know that we too just transferred many accounts from an older server to a new one, and all bandwidth data was lost. It started counting again from the day the transfer was done.

If you really need the records back you may be able to copy the log files that record this data from your old server if you know where to look. Unfortunatly I don't have this information at hand, and I am not sure if it's as simple as just copying them over or not.

Thanks, i think there is a folder with this info, how else can get cpanel the figures....
Must be more out there who swap servers and got this lost?

[cpanelnick]

Its in /var/cpanel/bandwidth

[nicklas]

Thanks very much

Is this lost of bandwidth information now solved with the cPanel v11?