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  1. #1
    Member
    Join Date
    Jan 2005
    Posts
    23

    Default Becoming so very fed up with Cpanel

    I kept getting all these messages saying that my server may be compromised, and I couldn't get DNS to work right. All this was all of a sudden out of the blue. So I had to in the end, (as my datacenter doesn't support anything but hardware / serverpronto) go out and pay to have someone look at the server. They said a user (IRON) had run a hacking script flooding other servers with TCP packets. They killed the script and replaced all the changed files. Even though I was 104% sure that user had no idea how to do anything like it, I suspended the account, and I went and made every single user and account change their password to something complex, and I changed the root password. For a week everything has been running fine.

    Now today I get these emails,

    IMPORTANT: Do not ignore this email.
    This message is to inform you that the
    account mails has user id 0 (root privs). This could mean that your system was compromised (OwN3D). To be safe you should verify that your system has not be compromised.

    IMPORTANT: Do not ignore this email.
    This message is to inform you that the rpm package findutils did not match the expected checksum. This could mean that your system was compromised (OwN3D). The offending files have been removed and replaced with the OS default. To be safe you should verify that your system has not be compromised.

    Modified Files:
    S.5..UG. /usr/bin/find

    IMPORTANT: Do not ignore this email.
    This message is to inform you that the rpm package net-tools did not match the expected checksum. This could mean that your system was compromised (OwN3D). The offending files have been removed and replaced with the OS default. To be safe you should verify that your system has not be compromised.

    Modified Files:
    S.5....T /bin/netstat
    S.5..UG. /sbin/ifconfig

    And the Trojan scan listed several possibly infected files. I simply can't afford to pay anyone to clean this up over again. Is there anyone who can tell me how using whm to fix this nonsense, and is their any cpanel patch or update that will stop letting this happen?


    Thanks

    Vance

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
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    13,495

    Default

    Well, this has nothing at all to do with cPanel and everything to do with your OS, which is evidently insecure. Remember that cPanel is just a web hosting application, it does not replace the need for Linux server administration.

    Once you have suffered a root compromise you must have an OS restore done on the server. It is almost impossible to clean a root compromise unless you are very luck - the only way to be sure your server is clean if you don't want to do an OS restore is to have the system disk sent of for forensic examination.

    You don't mention which OS you are running, but I would hazard a guess that it's RH9 or older. You should have the server rebuilt with a supported OS and then restore your cPanel account data. As it stands, you cannot trust the OS on your server.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  3. #3
    Registered User
    Join Date
    Sep 2008
    Posts
    1

    Default

    We have received the following message,

    IMPORTANT: Do not ignore this email.
    This message is to inform you that the account dev has user id 0 (root privs).
    This could mean that your system was compromised (OwN3D). To be safe you should
    verify that your system has not been compromised.

    The root password has been changed, we have requested the DC to reset the same.

    Now after this how to secure our server to stop this from happening?

  4. #4
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Please don't dig up ancient topics.
    Kenneth
    Product Manager
    cPanel, Inc.

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