Bug with MySQL Root Password Change

[interweb12345]

Hello,

I recently changed my root MySQL password with WHM. The only one contained characters I heard do not play well with PHPMyAdmin. Now in WHM, and Cpanel Accounts it shows that MySQL has failed -although the server is running correctly. I cannot view any of the tables/users in cpanel either.

I called my host about this and they said this is a known issue. They also said there was a way to fix it -although it was involved. I have searched for a fix for this issue but I cannot find it.

Any ideas?

Thanks!

-interweb

[daveformerlyof]

Please submit a support request (see my signature for link) so our analysts can take a look and fix this issue for you.

[interweb12345]

Thanks for the help! I appreciate it.

I will submit a ticket tonight.

[interweb12345]

...I am going through a host... it said I should contact them with issues.

"If you are the customer of a web host who uses cPanel or obtained a cPanel license from a company other than cPanel, Inc., you will need to contact your web host or license provider for support."

Is that correct?

[cPanelDavidG]

...I am going through a host... it said I should contact them with issues.

"If you are the customer of a web host who uses cPanel or obtained a cPanel license from a company other than cPanel, Inc., you will need to contact your web host or license provider for support."

Is that correct?

For this particular issue, I believe it would be best to submit it directly to us.

However, typically that is the preferred procedure for more mundane situations.

[interweb12345]

Thanks! I submitted a request.

I appreciate it a lot!