Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 8 of 8
  1. #1
    Member wolfy's Avatar
    Join Date
    Jul 2005
    Location
    Canada
    Posts
    45

    Default Bug or Oversight? missing option in account transfers

    I noticed when transferring websites one at a time, you get a check box option to set the donor server dns to the new addresses and nameservers.
    But when using the Multi Acccount Transfer function, this option is not available.

    also I noticed problems transferring packages and feature lists.

    WHM 11.15.0 cPanel 11.18.6-S24255
    CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

    Hope they fix this sometime soon we have alot of transferrs comming up

    Oh yes one more thing, reseller accounts dont seem to show up in the accounts list in the mulit account transfer page, but the resellers customers do....

  2. #2
    Member wolfy's Avatar
    Join Date
    Jul 2005
    Location
    Canada
    Posts
    45

    Default

    yet another bug in transfer functions.
    when transfering a single account via root password, an email is returned with the new account details. Quota listed is incorrect but actual quota and quota limits are infact set correctly.
    also the email address is missing for every account but email addresses are infact added to the new cpanel and/or resellers with both single and multi methods

    example of setup email after transfer completed:
    +===================================+
    | New Account Info |
    +===================================+
    | Domain: (omited)
    | Ip: (omited) (n)
    | HasCgi: y
    | UserName: (omited)
    | PassWord: ***HIDDEN***
    | CpanelMod: x3
    | HomeRoot: /homex
    | Quota: 0 Meg
    | NameServer: (omited)
    | Contact Email:
    | Package: moved
    +===================================+
    Account was setup by: root (root)

    doesnt seem to matter whether or not account is a reseller.
    same results when using multi account transfer function in whm

  3. #3
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    7,894
    cPanel/Enkompass Access Level

    Root Administrator

    Lightbulb

    You should submit to the bugtracker for the developers to see.

    http://bugzilla.cpanel.net/

  4. #4
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by wolfy View Post
    I noticed when transferring websites one at a time, you get a check box option to set the donor server dns to the new addresses and nameservers.
    But when using the Multi Acccount Transfer function, this option is not available.
    It's only available if both servers are using version 11.19+

    Quote Originally Posted by wolfy
    also I noticed problems transferring packages and feature lists.

    WHM 11.15.0 cPanel 11.18.6-S24255
    CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

    Hope they fix this sometime soon we have alot of transferrs comming up

    Oh yes one more thing, reseller accounts dont seem to show up in the accounts list in the mulit account transfer page, but the resellers customers do....
    Last paragraph is not reproducible on 11.18.6-R24739

  5. #5
    Member wolfy's Avatar
    Join Date
    Jul 2005
    Location
    Canada
    Posts
    45

    Default

    this is all i get in the account transfer logs.

    Attempting to copy Packages & Feature Lists from (ip address omited)
    Copying Package package1 ... Done
    Unable to download Package package1
    Copying Package package2 ... Done
    Unable to download Package package2
    Copying Package package3 ... Done
    Unable to download Package package3

    note: a non standard ssh port is being used


    and so on...

  6. #6
    Member
    Join Date
    May 2008
    Posts
    1,203

    Default

    Quote Originally Posted by wolfy View Post
    this is all i get in the account transfer logs.

    Attempting to copy Packages & Feature Lists from (ip address omited)
    Copying Package package1 ... Done
    Unable to download Package package1
    Copying Package package2 ... Done
    Unable to download Package package2
    Copying Package package3 ... Done
    Unable to download Package package3

    note: a non standard ssh port is being used


    and so on...
    By default OpenSSH (SSH Remote Login Protocol) server runs on tcp port 22. Please verify if it is not set to some other port on the remote server.

    If you have an access of the remote server then open /etc/ssh/sshd_config file and look for line Port 22.

  7. #7
    Member wolfy's Avatar
    Join Date
    Jul 2005
    Location
    Canada
    Posts
    45

    Default

    Quote Originally Posted by thewebhosting View Post
    By default OpenSSH (SSH Remote Login Protocol) server runs on tcp port 22. Please verify if it is not set to some other port on the remote server.

    If you have an access of the remote server then open /etc/ssh/sshd_config file and look for line Port 22.
    yes ssh is on a different port on both machines as specified in the transfer details form .... so its not working properly because it does not use the Chosen SSH Port. why ask for the port if the remote server ssh service HAS to be on port 22 ? that doesnt make any sence

  8. #8
    Member wolfy's Avatar
    Join Date
    Jul 2005
    Location
    Canada
    Posts
    45

    Default

    I believe this thread may be part of the issue http://forums.cpanel.net/showthread.php?t=80145
    this is not yet confirmed. but the bug posted there is confirmed on my end anyway

Similar Threads & Tags
Similar threads

  1. Pipe to Program Option missing?
    By Imai in forum E-mail Discussions
    Replies: 2
    Last Post: 12-16-2010, 05:36 PM
  2. bug in WHM / cPanel or not - Redirect option in account transfers
    By west one in forum cPanel and WHM Discussions
    Replies: 6
    Last Post: 02-03-2010, 06:43 PM
  3. mysql bug during transfers
    By tedivm in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 02-29-2008, 09:40 AM
  4. Cpanel 11 missing option
    By bsasninja in forum cPanel and WHM Discussions
    Replies: 11
    Last Post: 06-12-2007, 02:01 PM
  5. teminate account option missing
    By shann in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 11-05-2002, 10:48 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube