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  1. #1
    Member
    Join Date
    May 2004
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    116

    Default Bug? Unable to parse zone: Invalid DNS record: Invalid name provided.

    When I edit a domain with MX entries for subdomains i get:

    Unable to parse zone: Invalid DNS record: Invalid name provided.

    But when I change this:
    calimero 900 IN MX 0 mail.xx.nl.
    support 900 IN MX 0 support.xx.nl.
    support 900 IN MX 10 mx10.xx.nl.
    support 900 IN MX 20 mx20.xx.nl.

    To:
    calimero.xx.nl. 900 IN MX 0 mail.xx.nl.
    support.xx.nl. 900 IN MX 0 support.xx.nl.
    support.xx.nl. 900 IN MX 10 mx10.xx.nl.
    support.xx.nl. 900 IN MX 20 mx20.xx.nl.

    I can save the record.

    But when I would change again something in the record it is changed back to:
    calimero 900 IN MX 0 mail.xx.nl.
    support 900 IN MX 0 support.xx.nl.
    support 900 IN MX 10 mx10.xx.nl.
    support 900 IN MX 20 mx20.xx.nl.

    Does anybody else can reproduce this problem? If so I will make a bug at bugzilla...

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Root Administrator

    Default

    Quote Originally Posted by bazzi View Post
    Does anybody else can reproduce this problem? If so I will make a bug at bugzilla...
    Bugzilla is no longer used for bug reports. Instead, bugs should now be reported via our ticket system.

  3. #3
    Member
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    Mar 2003
    Location
    Canada
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    217

    Default

    I think you are violating the bind zone file syntax by saying
    calimero.xx.nl. 900 IN MX 0 mail.xx.nl.


    where the record says calimero.xx.nl. , the "." at the end says to bind its top level domain.
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  4. #4
    cPanel Staff cpanelnick's Avatar
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    Default

    support

    is just the short way of writing

    support.xx.nl.

    when in the xx.nl zone

    Any entry that does not end with a trailing . will get the zone name appended to it.
    -Nick
    cPanel Inc.

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  5. #5
    Member
    Join Date
    Jun 2004
    Posts
    13

    Default

    I have the same problem, there was no problem for just adding a record to domain, like:

    subdomain 14400 IN A 111.111.111.11

    Now, i got error: "Unable to parse zone: Invalid DNS record: Invalid name provided". by adding that format. This also happens to some other domains that should not happen.


    Now i edit it manually to teh zone file

  6. #6
    Member
    Join Date
    Jul 2005
    Posts
    54

    Default

    Tring to add:
    subdomain 14400 IN A xxx.xxx.xxx.xxx

    Code:
    Unable to parse zone: Invalid DNS record: IP addresses are not allowable exchange values.
    I can do this manually and bind restarts just fine.

  7. #7
    Registered User
    Join Date
    Dec 2009
    Posts
    2

    Default me too

    I'm getting the same error

    failed: Invalid DNS record: Supplied exchange for MX record is invalid

    with the google apps mx records.

    haven't tried manually editing the files yet (don't know how yet).



    cPanel 11.25.0-R42399 - WHM 11.25.0 - X 3.9
    CENTOS 5.2 i686 virtuozzo on vps

  8. #8
    Registered User
    Join Date
    Dec 2009
    Posts
    2

    Default Edit MX vs Edit DNS Zone

    I was able to get this working by editing mx records from # Edit DNS Zone
    rather than from # Edit MX Entry menu items in WHM.

    Can anyone explain why there are two areas for editing MX records?

    tia

  9. #9
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    DataCenter Provider

    Lightbulb

    When using the feature "Edit MX Entry" in the DNS Functions of WHM, it is not required to include an a trailing period at the end of the new or modified MX destination (host).

    For clarification, this is relating to the following menu path in WHM:
    WHM: Main >> DNS Functions >> Edit MX Entry
    Documentation: Edit MX Entry

    As an example, the following MX destination hosts could be used for Google Apps; cPanel/WHM will automatically add the trailing period where required:
    Code:
    aspmx.l.google.com
    alt1.aspmx.l.google.com
    alt2.aspmx.l.google.com
    aspmx2.googlemail.com
    aspmx3.googlemail.com
    Related internal case ID: #36200

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