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  1. #1
    Member
    Join Date
    Mar 2003
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    Default Bug: Users mailbox is full?

    One of my users cannot received his/her email because Cpanel is saying the mailbox is full. When i view the email account and look at quota its report as 0.00 0.10.

  2. #2
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Toronto, Ontario Canada
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    Default

    That 0.00 0.10 means over limit by 0.10

    The limit is showing as 0 and the user has 0.10 which is more than zero.

    Try to increase the quota or fun fixquotas.
    Regards,
    David
    Forum Moderator

  3. #3
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    Default

    How can that be. Each of his mailbox has a 10meg limit. So 10meg shows as 0.00? and your saying his over by 0.10??

  4. #4
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Default

    Hmm, reading backwards again.

    That is used/quota

    so your right 0mb used /10mb quota
    Regards,
    David
    Forum Moderator

  5. #5
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    Default

    I find that when this happens he is out of webspace.

    If the space allowed is 50 meg and I increase his alloted space to 55 meg all mail goes through!!

  6. #6
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    Default

    You still haven't got it quite right, David.

    used / quota
    0.00 / 0.10
    Meg / Meg

    That is a quota of 10% of 1MB which means, the settings somehow got changed -- as it should be showing:

    used / quota
    0.00 / 10.00 << default setting for new Mailboxes
    Meg / Meg

    Seems easy enough to fix though, using the 'Change Quota' link.

    cPanel.net Support Ticket Number:
    Helping people Host, Create, and Maintain their Web Site
    Also providing Server Admin Services - setup / troubleshooting

    http://potentproducts.com/

  7. #7
    Moderator cPanel Partner NOC Badge dgbaker's Avatar
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    Default

    I never was good at percentages

    cPanel.net Support Ticket Number:
    Regards,
    David
    Forum Moderator

  8. #8
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    Default

    I'll be waiting for when you catch me. Will happen sooner or later.

    cPanel.net Support Ticket Number:
    Helping people Host, Create, and Maintain their Web Site
    Also providing Server Admin Services - setup / troubleshooting

    http://potentproducts.com/

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