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  1. #1
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    May 2010
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    Question Can a reseller unsuspend an account suspended by him with root lock?

    Can a reseller unsuspend an account suspended by him with root lock?

    Its not working in the server and the user cannot unsuspend it. . . (i.e., the account unspended by reseller with the option, prevent resellers from unsuspending)??


    Please let me know. Is it ok or its abnormal in my server.

    Edit: Please check it, I miss typed something, reseller is the owner of the account and he has suspended the account by clicking "Prevent Resellers from unsuspending". Can he unsuspend the account after wards?
    Last edited by proloy03; 08-10-2010 at 10:22 PM.

  2. #2
    cPanel Product Evangelist Infopro's Avatar
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    A reseller should not be able to remove a suspension on an account he does not own.
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  3. #3
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    Question

    Please check it, I miss typed something, reseller is the owner of the account and he has suspended the account by clicking "Prevent Resellers from unsuspending". Can he unsuspend the account afterwards?

  4. #4
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    Quote Originally Posted by proloy03 View Post
    Please check it, I miss typed something, reseller is the owner of the account and he has suspended the account by clicking "Prevent Resellers from unsuspending". Can he unsuspend the account afterwards?
    A reseller should not even get the message 'prevent resellers from unsuspending' because a reseller can not have resellers under him (unless there is a third party tool used, but even then the main reseller is not root and should not see this message).

    If this tickbox is clicked by root; a reseller can ofcourse not unsuspend this account.

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