Can send email, Cant receive mail

[icontact]

After reading a number of threads to the similar problems I couldnt find a solution for this problem that I'm having.

Mail is being delivered by the mail server to the recipients when sending from webmail, but cant reply to that same email tried to send reply back from different domain names not on the same server and I get the same results...



Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 10): 550-"The recipient cannot be verified. Please check all recipients of this
550 message to verify they are valid."

I've done

/scripts/eximup --force

No eximmailtrap to delete
unticked Verify the existance of email senders

Im out of ideas anyone with other suggestions...

[aby]

After reading a number of threads to the similar problems I couldnt find a solution for this problem that I'm having.

Mail is being delivered by the mail server to the recipients when sending from webmail, but cant reply to that same email tried to send reply back from different domain names not on the same server and I get the same results...



Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 10): 550-"The recipient cannot be verified. Please check all recipients of this
550 message to verify they are valid."

I've done

/scripts/eximup --force

No eximmailtrap to delete


.

unticked Verify the existance of email senders

Im out of ideas anyone with other suggestions...

There are a few more things that you can check

Trying
/scripts/mailperm

Making sure you does have entry in /etc/localdomains

then having a look at the /etc/resolv.conf

But most important thing is verifying the mail log. It will give you more clear picture.

[icontact]

I've followed your suggestions:

Trying
/scripts/mailperm

Making sure you does have entry in /etc/localdomains

then having a look at the /etc/resolv.conf

But most important thing is verifying the mail log. It will give you more clear picture.

resolv.conf seems to be fine.

domain myicontactdns.com
search myicontactdns.com
nameserver 65.98.39.89
nameserver 65.98.39.90

I see alot of this on the exim_mainlog

2005-08-24 03:49:39 1E7cu3-0001TN-Cs failed to expand condition "${perl{checkspam}}" for lookuphost router: Mail sent by user nobody, UID 99, being discarded due to sender restrictions in WHM->Tweak Settings at /etc/exim.pl line 394.

2005-08-24 03:49:39 1E7cu3-0001TN-Cs failed to expand condition "${perl{checkspam}}" for literal router: Mail sent by user nobody, UID 99, being discarded due to sender restrictions in WHM->Tweak Settings at /etc/exim.pl line 394.

2005-08-24 03:49:39 1E7cu3-0001TN-Cs ** warnoscavanough@hotmail.com R=fail_remote_domains: unrouteable mail domain "hotmail.com"
2005-08-24 03:49:39 1E7cu3-0001Uy-HR <= <> R=1E7cu3-0001TN-Cs U=mailnull P=local S=1626
2005-08-24 03:49:39 1E7cu3-0001TN-Cs Completed

/etc/localdomains/ lists the domains hosted on the server.

I was thinking of rolling back to the stable release but i dont really want to do that right now.

[chirpy]

Did you check what the error is saying:

Mail sent by user nobody, UID 99, being discarded due to sender restrictions in WHM->Tweak Settings

That is, have you disabled nobody from sending email in WHM > Tweak Settings? If so, and you do not have phpsuexec enabled, then you won't be able to send out email from php scripts.

[Andrew87]

I'm not sure if this is a bug or not but I have the same problem.. If you setup your WHM to use 'blackhole' or 'fail', all e-mails which aren't sent to a valid e-mail identity will get bounced back. For some reason the main identity of an account (i.e. the cPanel user login) is for some reason not a proper e-mail account.

Therefore, if your cPanel login is andrew@domain.com, no e-mails to andrew@domain.com will be received. However, if you were to setup a new account (e.g. bobby@domain.com) all e-mails will successfully be able to reach this account.

[icontact]

This is what I ended up doing in order to fix that problem, it seems that the main username of cPanel is not being recorgnised as an valid email address.

Anyone been able to find a workaround this?

[chirpy]

For that I'd try:

/scripts/updateuserdomains
/scripts/mailperm