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  1. #1
    Member
    Join Date
    May 2002
    Posts
    17

    Default Cannot add resellers in wHM

    I'm unable to add reseller accounts to my WHM. I can't select any account since the drop down menu is empty.

    Does anyone know the solution to this problem? I'm running Capnel 11.1 E351

    thanks.

  2. #2
    Member
    Join Date
    Mar 2006
    Posts
    1,215

    Default

    Im not sure if you can downgrade from edge. But I would suggest release or current build for production work

  3. #3
    Member
    Join Date
    May 2002
    Posts
    17

    Default

    Quote Originally Posted by jayh38 View Post
    Im not sure if you can downgrade from edge. But I would suggest release or current build for production work
    even with a downgrade it does not solve my problem.

  4. #4
    Registered User
    Join Date
    Mar 2007
    Posts
    3

    Default Create a package first

    I went through this last night and then I figured out I had to create a package first, then I could create a new account.

    Once you've added a package to add to the account, the dropdown menu will populate with that package.

    Scroll down the left nav section and choose "Add Package" under "Packages" (Note: Don't leave the throttles at unlimited, it likely won't let you - you have to set some limits for the package)

    Hope this helps!

    Now how do I put more than one domain into a users's Cpanel through the WHM - that's what I need to know...

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