Cannot Delete User

[DalipJ]

Hey guys,

I have a reseller user account installed on my WHM/Dedicated Server. However, there is no domain attached to the account and I can't delete it.

How can I delete this account, and reinstall the client a new one.

"Terminate an account, List Accounts" It doesn't show up.


Any help or suggestions are appreciated.

[sumith]

Run /scripts/updateuserdomains and see if it shows any errors related with that account and if yes, paste the error message here so that we could take a look into it

[jayh38]

see if you have a virtual host entry in httpd.conf and
remove that.

Also delete the user from this location
/var/cpanel/users/account_name

Then run this in ssh
/scripts/updateuserdomains

See if that fixes things.

Also look in the /home directory and delete the account files
if they exist.

I also like to check /etc/valiases /etc/vdomainaliases

[cLub2Share]

I'm having the same problem i try to above and this is what the msg come .

[userdomains] domain conflict: /var/cpanel/users/ourytorg contains a MAIN domain already owned by ourytor at /scripts/updateuserdomains line 191, <F> line 1.

this problem come when i have moved to anther server and then i try to copy the date to anther server use the WHM Options. it freze me at the first and then i i copy the date again and it creat to username .. but both of them are diffrents but the same domain name ...

know in the WHM Account list it show me the username ourytor this one is wrong it should be ourytorg i try to change the username but i can't trying to remove i also can't .. so i dont no how to fix this .. ?

Thankyou
C2S

[DalipJ]

Now fixed!!

Thanks guys, just deleted the user account by root fixed it all. Also updating the user list helped

Thanks guys!!

[davut.com]

I have the same problem, I would know, how to delete it from the "root"?

Now fixed!!

Thanks guys, just deleted the user account by root fixed it all. Also updating the user list helped

Thanks guys!!

[randomblink]

Seriously...
How do you delete an account that has no domain name attached to it?
I can only see it by going to the Resellers Center and it is in the list of accounts there...
I feel like I am going insane.

[cLub2Share]

Could someone please answer to this topic because it seem like to many user have the same problem


i have a domain name the info db/etc in anther username i try to change the domain name but it dont change i try to delete it also i can't can someone please help us in this .. ?

thanks

[DalipJ]

Sorry guys, Didn't see you all had the same error.

You mainly have to delete anything affiliated with the account.

This is what I did...

I first ran this command - /scripts/updateuserdomains - This gave me what errors had to be fixed.

Then I went to /var/cpanel/users/ and deleted the account file.

Check if there is anything related to the account name at these two files.

/etc/valiases and /etc/vdomainaliases - Anyhing related to the account anme must be deleted.

From there edit your httpd.conf and also delete anything related to the account.

I hope this helps, I am not checking these forums on a regular bases however, email me at dalip@jaggient.net and I can help you.

I also apologize for a delayed response.

[keithhutchy]

hey i am having the same problem but when i do what he said it says permition deined

[brianoz]

You could also try adding a domain to that account and see if it then works.

[keithhutchy]

i have done that

[brianoz]

You should be able to remove it from the commandline with:

/scripts/killacct username y

where username is the username of the account you want to delete.

[dahuda]

should remove user password configurations from
/etc/passwd