Cannot download a full home dir backup

[Stellavision]

I have tried three times to download a home directory backup of one of the accounts on a dedicated server I run. Everytime the download gets to 3.99 Gb the download seems to freeze. I assume that it isn't completing because there is no prompt to open, or open folder in the transfer box. All I can do then is to cancel.

The server is running WHM 11.23.2 cPanel 11.23.6-R27698.

Any ideas?

[lloyd_tennison]

Are you using ftp? It sounds like you are using the browser.